Service Advisor

Reference : PTA000654-NB-1

Service Advisor - Bloemfontein Free State

Duties & Responsibilities

Our client a reputable automotive dealership in Bloemfontein is seeking a skilled and customer-focused Service Advisor to join their team.

The ideal candidate will serve as the primary point of contact for customers managing vehicle service appointments providing accurate cost estimates and ensuring excellent customer satisfaction. They will liaise with workshop technicians monitor service progress and maintain detailed records of all service activities. Additionally the candidate will identify opportunities to upsell relevant products and services while resolving customer queries and complaints professionally.

Requirements :

• Proven experience as a Service Advisor within the automotive industry
• Strong understanding of vehicle maintenance and repair processes
• Excellent communication customer service and problem-solving skills
• Ability to manage multiple tasks efficiently in a fast-paced environment
• Proficient in Microsoft Office and dealership management systems
• Valid drivers license

Benefits :

If you are a motivated customer-focused professional looking to advance your career in the automotive industry we encourage you to apply today .

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Required Experience :

Unclear Seniority

Key Skills

Sales Experience,Time Management,Order Management System,Customer Service,Dealership Experience,GM Vehicles,Retail Sales,Tire Service,Automotive Repair,OSHA,Service Writing,Automotive Service

Employment Type : Full-Time

Experience : years

Vacancy : 1