Business Analyst

Key Responsibilities

• Analyse and document current-state (AS-IS) and future-state (TO-BE) business processes.
• Gather, analyse, document and manage business and functional requirements.
• Facilitate workshops with business stakeholders, subject-matter experts and project teams.
• Identify business needs, pain points, process gaps, dependencies and improvement opportunities.
• Develop detailed process models, workflows and business process documentation.
• Conduct business and process impact assessments to determine the implications of proposed changes.
• Contribute to operating-model design and the development of governance frameworks.
• Support the definition of business rules, processes, procedures and controls.
• Translate business requirements into clear and actionable deliverables for project and technical teams.
• Maintain requirements traceability and ensure requirements remain aligned with business objectives.
• Identify and document risks, issues, dependencies and assumptions relating to business processes and requirements.
• Work collaboratively with Project Managers, Change Managers, SMEs, technical teams and business stakeholders.
• Provide input into solution design and ensure proposed solutions address identified business requirements.
• Review and validate business processes and requirements with relevant stakeholders.
• Prepare business analysis documentation, presentations and supporting project artefacts.
• Support testing, implementation and transition activities where required.
• Ensure documentation and deliverables comply with relevant governance and quality standards.

Minimum Requirements

• Minimum 7 years' experience in Business Analysis.
• Demonstrated experience in:
• Current-state and future-state process documentation.
• Requirements gathering and requirements management.
• Operating-model and/or governance design.
• Workshop facilitation.
• Business process modelling.
• Business and process impact analysis.
• Strong stakeholder engagement and communication skills.
• Proven ability to work across complex business and transformation initiatives.
• Strong analytical, problem-solving and documentation skills.
• Excellent written and verbal communication abilities.
• Ability to work independently as well as collaboratively within multidisciplinary teams.

Qualifications & Certifications

• Relevant Bachelor's degree, diploma or equivalent qualification in Business
• Analysis, Information Systems, Business Management or a related field.
• CBAP, ECBA or equivalent Business Analysis qualification is preferred.

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