Job title : BDO WAVE Operations Administrator - Cape Town (Cape Town CBD)
Job Location : Western Cape, Cape Town
Deadline : October 24, 2025
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Description
The incumbent will be responsible for managing the resourcing requirements for the applicable individuals in BDO Wave supporting the audited entities of BDO UK, as part of the South African Extended Delivery Team. This includes monitoring staff utilisation and ensuring consistent communication with all relevant stakeholders. Additionally, the incumbent will support the operational delivery of the team by performing various administrative tasks. The role requires close collaboration with both BDO UK and the BDO Wave operations team to ensure operational and resourcing requirements are effectively met.Roles & Responsibilities :
Resource Management
Support client in planning and managing resource allocationStrategically support in planning project resources to optimise utilisationMonitor forward utilisation and reduce idle timeServe as primary contact for resourcing / admin matters with clientResource administration : check staff schedules and liaise with plannersLiaise with UK resource planners regarding training dates / planningInduction planning, training, and engagement allocation (Information received from HR)Ensure staff list is up to date in line with info from HR on new joiners & resignationsComplete portion of offboarding checklist related to timesheet submissions and handoverReporting & Tracking
Prepare daily idle reports (Manage staff time where they are idle, track and reduce idle time, check that all timesheets are submitted and charged correctly)Prepare weekly productivity reportsAnalyse idle time, productivity, and utilisation reportsTrack and manage overtimeRecord overtime and check time booked correctlyMonitor timesheet submissions and assist with correctionsMaintain and update staff admin reportsRecord performance awards on trackerLeave & Time Management
Track and approve staff leaveUpdate leave trackersEnsure approved leave is updated on Dayshape and WorkdayLiaise with UK when staff are unavailable or sickEnsure all approved leave is submitted on WorkdayTraining Logistics
Coordinate training logistics : venue, catering, travel, equipment, materialsGeneral Admin & Office Support
Compile minutes for meetings heldProvide general admin supportArrange office supplies, refreshments, welcome packs etc.Health & Safety RepIn-office presence to foster relationshipsRequirements
Education :
Project Management, Business Administration or Management qualification2+ years’ experience in operationsSkills :
Proven ability to coordinate and allocate staff effectively across multiple engagementsStrong project leadership skills, with a focus on meeting deadlines and delivering resultsExperience in managing client and team relationships with professionalism and empathyCompetence in overseeing and maintaining accurate project documentationAbility to manage large, diverse teamsExcellent written and verbal communication skillsStrong multitasking capabilities in a fast-paced environmentHigh attention to detail and commitment to qualityEffective conflict resolution and problem-solving skillsAdministrative / Management jobs