Finance and Insurance Manager

Key Performance area

Sell approved finance and insurance products:

• Keep up to date with all relevant finance and insurance products.
• Identify individual customer financial and insurance needs.
• Offer specialized finance and insurance products to new customers at a profitable second gross profit rate.
• Ensure accurate completion of finance and insurance application form.

Ensure final check and dealer internal delivery requirements have been adhered to:

• Give final release of each and every approved transaction (cash and financed).
• Ensure all conditions and requirements from either bank or insurance company has been fulfilled
• Ensure that all deposits or cash has been paid.
• Ensure that release note has been issued for financed deals.

Manage the relationship between the customer and the bank / insurance provider:

• Establish and maintain good professional and effective relationships with banks, insurance and other providers.
• Consult and advise customers on Finance & Insurance products available.
• Accurately and thoroughly complete and forward all applications to banks and insurance providers.
• Review all collected Natis documents for trade inns.
• Participate in the F&I Retention program to maximize opportunities that arise from End of Term or Early Settlements.

Comply to statutory requirements:

• Ensure that the dealership complies with all requirements as set out by the NCA, FAIS and FICA acts.
• To ensure that any person acting on behalf of the dealership or a representative of any other provider do so in accordance to the fit and proper requirements as set out in the acts.
• Ensure that the dealership comply to all compliance arrangements, record keeping and auditing requirements as prescribed in the acts.

Monitor finance and insurance product sales progress:

• Update daily progress report of Second Gross Sales on DOC (Daily Operating Control).
• Review basic monthly statistics of market penetration at banks and insurance providers.

Administration of finance and insurance data:

• Compile and submit files with required documentation to financial institutions.
• Ensure that all transactions are followed up and paid out as soon as possible after delivery.