Business Analyst CXT

Description

Investec Sandton is looking for a Business Analyst for the One Place team within CXT. The role will involve project and business as usual deliverables, the resolution of user issues and requests, as well as maintenance and support of systems and related interfaces. The self-managed individual will have to build and maintain relationships with key stakeholders, subject matter experts, other project managers and team members, and will drive the delivery of solutions that meet or exceed expectations and are aligned with business purpose and strategies.

Experience, skills and capability

• Independent and original thinking will be required while solving complex issues, particularly as multiple systems, clients, and technologies are involved.
• High level business case and solution design (including the Functional requirements Specification) for business-driven requirements within given standards
• Deliver cost-effective, user friendly, innovative solutions (business process re-engineering, systems, and technology)
• Participate in the full SDLC depending on the scope of the initiative including post implementation activities. This includes the formulation of appropriate documents to present at the various forums and checkpoints. It also includes the ability to create clear and comprehensive acceptance criteria for development tasks.
• Ensure that processes, business rules (including decision point trees and rules definitions), data requirements (including Business Data Dictionary and reference List), project administration etc. are accurately and completely documented in line with the delivery strategy
• Ensure that the solutions meet the changing business requirements in terms of functionality, capacity and reliability
• Ensure that all projects / SMIs are delivered meeting business requirements, can be measured through a sound business case, and adhere to agreed application and integration architecture principles
• Feedback regularly to the team and stakeholders on progress and knowledge sharing.
• Ability to provide support for client incidents, ensuring timely resolution and effective communication. This includes troubleshooting issues, coordinating with relevant teams, and maintaining a high level of customer service to enhance client satisfaction.

In addition to the above

Qualification and Experience

Investec Culture

At Investec we look for intelligent, energetic people filled with passion, integrity and curiosity. We value individuals who in turn value our culture that is, a flexible attitude comfortable to live with ambiguity and willing to challenge the status quo. Diversity, talent and leadership are respected in pursuit of the growth of our business. People who can manage themselves and build strong relationships in order to get things done, will perform in out of the ordinary ways in our environment.

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