Kitchen Manager

SUMMARY:
The Kitchen Manager is responsible for the efficient day-to-day operation of the kitchen, ensuring high standards of food quality, hygiene, stock control, and team performance. The role focuses on maintaining a well-organised kitchen, controlling food costs, managing inventory, supervising kitchen staff, and ensuring compliance with health and safety regulations while delivering an exceptional dining experience.
Key Responsibilities
Kitchen Operations

• Oversee the daily operation of the kitchen to ensure smooth and efficient service.
• Ensure all food is prepared and presented according to established recipes and quality standards.
• Coordinate food preparation to meet service requirements and minimise delays.
• Monitor kitchen cleanliness, organisation, and equipment maintenance.
• Ensure compliance with company policies and standard operating procedures.

Team Leadership

• Supervise, motivate, and support kitchen staff.
• Assist with recruitment, onboarding, and training of new employees.
• Prepare staff schedules and manage attendance.
• Conduct performance reviews and provide ongoing coaching.
• Promote teamwork and maintain a positive working environment.

Stock & Inventory Management

• Order food, beverages, and kitchen supplies in line with operational requirements.
• Conduct regular stock takes and maintain accurate inventory records.
• Monitor stock rotation using FIFO principles.
• Minimise food waste through effective stock management and portion control.
• Build and maintain strong relationships with suppliers.

Financial Control

• Monitor and control food costs and kitchen expenses.
• Ensure recipes are followed to maintain portion consistency and profitability.
• Assist with budgeting and cost-saving initiatives.
• Analyse kitchen performance and recommend operational improvements.

Food Safety & Compliance

• Ensure compliance with HACCP, food safety, and hygiene regulations.
• Maintain a clean, safe, and organised kitchen environment.
• Conduct regular hygiene and safety inspections.
• Ensure proper storage and handling of food products.

Quality Assurance

• Maintain consistent food quality and presentation standards.
• Address guest feedback relating to food quality.
• Support menu implementation and seasonal changes.
• Assist in testing and introducing new dishes where required.

Administration

• Complete daily kitchen reports and checklists.
• Maintain purchasing records and supplier documentation.
• Monitor equipment servicing and maintenance schedules.
• Ensure compliance with licensing and health regulations.

POSITION INFO:
Minimum Requirements

• Diploma or Certificate in Culinary Arts, Professional Cookery, Hospitality Management, or a related field.
• Minimum of 3–5 years' experience in a supervisory or management role within a hotel, lodge, restaurant, or catering environment.
• Previous experience managing kitchen operations and staff.

Qualifications

• Culinary qualification from a recognised institution.
• Food Safety/HACCP Certification.
• First Aid Certification (advantageous).

Technical Skills

• Strong knowledge of kitchen operations and food production.
• Experience with food costing, budgeting, and inventory control.
• Understanding of HACCP and food safety regulations.
• Proficiency in Microsoft Office and kitchen inventory/POS systems.
• Knowledge of menu planning and portion control.
• Ability to analyse food cost reports and operational performance.

Core Competencies

• Strong leadership and supervisory skills.
• Excellent organisational and planning abilities.
• Effective communication and interpersonal skills.
• Financial awareness and cost-control mindset.
• Problem-solving and decision-making skills.
• Ability to multitask in a fast-paced environment.
• High attention to detail.
• Ability to motivate and develop kitchen staff.

Personal Attributes

• Passion for food quality and service excellence.
• Professional, dependable, and well-organised.
• Calm under pressure with a hands-on approach.
• Flexible and adaptable to operational demands.
• Positive attitude and commitment to continuous improvement.

Key Performance Indicators (KPIs)

• Consistent food quality and presentation.
• Food cost percentage and budget adherence.
• Inventory accuracy and stock loss prevention.
• Compliance with food safety and hygiene standards.
• Kitchen cleanliness and audit results.
• Staff productivity, training, and retention.
• Reduction in food waste.
• Guest satisfaction and feedback.
• Timely and efficient service delivery.

Working Conditions

• Based in a hotel, lodge, resort, restaurant, or commercial kitchen.
• Requires standing for extended periods and working in a fast-paced environment.
• Flexible hours, including early mornings, evenings, weekends, and public holidays.
• May be required to assist during peak service periods, special events, and functions.