Relief Travel Specialist

Job Description

Relief Travel Specialist | Luxury Safari Tours Company | Johannesburg

Salary: Negotiable DOE | Live-Out

Kendrick Recruitment is currently seeking a Relief Travel Specialist for a well-established luxury safari tours company based in Johannesburg. This is a dynamic role ideal for a seasoned travel professional who thrives in a fast-paced, collaborative environment and is passionate about delivering exceptional travel experiences.

Key Responsibilities:

• Manage travel consultant desks during leave or educational trips, handling requotes and ongoing proposals
  

• Assist with brochure quotes and booking processes
  

• Coordinate and develop agent educational and hosted trips in collaboration with the Sales team
  

• Support implementation and testing of new systems and procedures
  

• Follow up on provisional bookings and convert dead leads during quieter periods
  

• Load bookings for consultants during peak periods
  

• Creatively plan and design customized travel itineraries
  

• Maintain clear and consistent communication with agents, internal sales teams, suppliers, and colleagues
  

• Participate in emergency duty rotation and work early/late shifts on a weekly schedule
  

• Uphold company values focused on people, land, and wildlife
  

Knowledge & Experience Required:

• Minimum 3–5 years of inbound tour consulting experience
  

• Strong knowledge of South Africa, Southern and East Africa (preferred)
  

• Experience with Tourplan and Microsoft Office (Word, Excel, PowerPoint, Outlook)
  

• Familiarity with WETU and travel industry platforms
  

• Excellent understanding of product knowledge, terms and conditions, and supplier networks
  

• Experience with the sales process, market segmentation, and travel channels
  

Skills & Attributes:

• Strong administrative and organizational skills
  

• Excellent interpersonal and communication abilities
  

• Problem-solving mindset with attention to detail
  

• Self-motivated, proactive, and team-oriented
  

• Passion for guest satisfaction and service excellence
  

• Willingness to support and inspire others
  

• Calm, professional demeanor with the ability to work under pressure
  

This is an exciting opportunity for an experienced and adaptable travel professional to join a passionate team and play a pivotal role in delivering world-class safari journeys.

To apply, please send your CV to Kendrick Recruitment.

Requirements
experience