Sales Representative

REQUIREMENTS
Minimum education (essential):

• National Senior Certificate

Minimum applicable experience (years):

• 1-3 years

Required nature of experience:

• Sales and business development experience
• Experience conducting customer and prospective customer visits
• Experience identifying and following up on new sales opportunities and leads
• Experience preparing sales quotations and capturing orders accurately
• Experience maintaining customer relationships and resolving customer concerns.
• Experience with sales reporting, forecasting and maintaining sales databases

Skills and Knowledge (essential):

• Strong negotiating and selling skills
• Excellent communication and report writing skills
• Strong organisational and time management skills
• Computer literate in Windows and MS Office
• Knowledge of the plastics and piping industry and markets
• Financially literate and commercially astute
• Product and technical knowledge relevant to Flow Solutions products.

Other:

• Proficient in Afrikaans and English
• Own transport and license
• Willingness to travel as required
• Passion for products and customers
• Ability to set and achieve sales targets

KEY PERFORMANCE AREAS AND OBJECTIVES
Sales & Business Development

• Conduct regular sales visits to existing and prospective customers.
• Identify and pursue new sales opportunities, leads and referrals.
• Maintain and increase sales and order intake within the allocated territory.
• Prepare comprehensive sales quotations for customers.
• Monitor competitors and gather relevant marketplace information.

Customer Relationship Management

• Build and maintain strong relationships with existing and potential customers.
• Maintain high levels of customer satisfaction.
• Identify and resolve customer concerns and problems.
• Maintain a strong understanding of customer requirements and market needs.

Sales Administration & Order Management

• Accurately capture customer orders and ensure all relevant documentation is submitted.
• Maintain accurate sales databases and customer information.
• Complete sales and service visit reports accurately and on time.
• Ensure adherence to credit and sales policies.
• Submit required sales reports and forecasts regularly

Product & Market Knowledge

• Maintain strong product and technical knowledge.
• Develop an in-depth understanding of Flow Solutions products and services.
• Keep up to date with industry and market developments.
• Monitor competitor pricing, products and merchandising techniques.
• Participate in local shows and marketing activities as required.

Stock, Communication & Internal Coordination

• Liaise with operational departments to support maximum stock availability.
• Communicate effectively across all operational levels.
• Ensure customer requirements are communicated accurately and timeously.
• Work closely with internal teams to support the sales process.
• Manage multiple priorities while maintaining a high level of service.

Remuneration Offered
Market related