Job description
An exclusive safari lodge on the banks of a river in the Greater Kruger region is seeking an experienced and hands-on LODGE MANAGER to oversee its operations.
This is a role for someone who thrives on independence and can run a small operation to a five-star standard, from guest hosting through to staff and budget management. You'll lead a small team of two, so this suits someone equally comfortable rolling up their sleeves as they are managing admin and reporting.
Core Criteria:
- Matric, plus a Hospitality Diploma or similar qualification
- Proven experience managing a lodge or similar hospitality operation independently
- Strong administrative and reporting skills, non-negotiable
- Excellent people management skills, with the ability to lead and motivate a small team
- Unquestionable honesty and integrity, essential for this role
- Computer literate (Microsoft Office, reservation systems, email and reporting platforms)
- Financial or accounting background advantageous, with the ability to manage budgets
- Strong problem-solving and decision-making ability
- Excellent written and spoken English
- Professional, presentable, and a natural host
Core Responsibilities:
- Oversee all day-to-day lodge operations, guest services, and reservations
- Host guests and ensure a consistently exceptional, personalised experience
- Manage bookings, check-ins, invoicing, and payment reconciliation
- Coordinate game drives and liaise with guiding teams on safari logistics
- Supervise housekeeping, kitchen, grounds, and general upkeep of the property
- Conduct regular inspections of rooms and public areas, before arrivals and after departures
- Manage preventative maintenance, minor repairs, and contractor appointments
- Lead and manage a small on-site team, including scheduling and performance
- Control stock, monitor budgets, and manage supplier invoices and approvals
- Compile and submit regular reports to the owners on occupancy, performance, and operations
- Ensure compliance with health and safety standards and grading requirements
On Offer:
- Package of R35,000 package per month inclusive of medical aid, provident fund, onsite accommodation and allowances.
- Live-in position