Operational Innovation Lead - Improvements, CIB Operations
Job Overview
Business Segment : Corporate & Investment Banking
Location : ZA, GP, Johannesburg, 5 Simmonds Street
This role is critical to unlocking value from the bank’s technology investments, driving innovation in reconciliations, and ensuring that solutions are sustainable, scalable, and aligned to business needs.
The incumbent will work closely with the reconciliation teams, embedding themselves in day-to-day operations to identify inefficiencies, directly developed practical solutions, and embed automation and intelligence into reconciliation processes.
Experience in operational processes and problem-solving, combined with strong technical skills in data, workflows, and AI is critical.
Qualifications
Type of Qualification : First Degree
Field of Study : Information Technology or any relevant qualifications
Experience Required
5-7 years
This role requires at least 7 years of experience in customer data and information lifecycle with an understanding of BI technologies and practices. This experience must include the management of a team as well as the implementation of large-scale projects.
Have the ability to work hands-on with data and technology, building practical solutions using the bank’s existing technology stack, including Microsoft tools and AI platforms already invested in.
Additional Information
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Operational Lead Cib • Johannesburg, Gauteng, South Africa