Senior Travel Designer (Inbounds)

ExecutivePlacements.com - The JOB PortalSandton, Gauteng, South Africa

30+ days ago

Job description

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SUMMARY : Well known

Senior Travel Designer (Inbounds)

Recruiter : Phoenix Recruitment

Job Ref : JHB / DB

Date posted :

Tuesday, June 24, 2025

Location :

Sandton, South Africa

Salary : Monthly

SUMMARY : Well known

As well as secure, cost and present product to the agent / guest accurately, efficiently, timeously by creating inspirational luxury travel .

The successful candidate will have excellent knowledge and good geographical understanding of all Southern and East African destinations as well as day-to-day regional logistics.

POSITION INFO : Duties :

Liaise with the Reservations Manager on sales potential and any development on the agent relationship for all bookings.

Build relationships with agents based on trust and support, knowing their business trends and guests needs, ad hoc attending relevant familiarisation trips with agents

Continuous communication and excellent service delivery to agents at all times.

Quote accurately and timeously keeping in mind strategic and preferred AP and upsell where possible

Ensuring relevant information is obtained prior to quoting.

Understand the agents / guests needs in each booking

Design itineraries around company guidelines and product knowledge

Follow up on all outstanding provisional bookings with the agents, consistently understanding the yield implication of provisional space held

Maintain booking file (electronically) including agent correspondence, costings, invoices & credit notes and updated booking file cover / summary and ensure all documents can by uploaded

Measure sales and profit per agent in conjunction with sales

Identifying variations and maintaining good profit margins per booking.

Requirements : Grade 12

Tertiary certificate in Travel & Tourism / Hospitality.

At least 4-5 years’ experience as a Senior Travel Designer in Inbound Travel.

Experience in handling customer relationships and developing & promoting product and services in the inbound travel industry.

Computer Literate (Microsoft Office, email, Internet)

Proven English literacy.

Working knowledge of TourPlan and WISH or similar booking / operating system.

Great product knowledge on Southern & East Africa (Tanzania & Kenya)

Personal Or Educational Travel Experience Required

Excellent attention to detail.

Excellent communication skills both written and oral, in English.

Foreign European language skills advantageous.

A passion for wildlife and a commitment to sustainability and conservation.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Management and Manufacturing

Industries

Advertising Services

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