Microsoft Dynamics Support Consultant

2 days ago Be among the first 25 applicants

We are seeking a detail-oriented and experienced Microsoft Dynamics Supply Chain Support Consultant to join our ERP support team. This role involves supporting end-users, maintaining and optimizing supply chain processes within Dynamics 365 (Finance & Operations or Business Central), and resolving functional issues to ensure smooth operations.

Who Are We?

Decision Inc. is a global digital partner that enables businesses to reinvent themselves to realise their full potential. We deliver agility, resilience, and intelligence to any enterprise, enabling them to adapt quickly and thrive through innovation and opportunity. Our teams have engaged with more than 400 clients globally over the past 15 years, providing them with the expertise to build, operate, and optimise their digital businesses. We achieve this by leveraging the worlds best technology to drive our clients business ambitions forward into tomorrow's reality. These technologies include but are not limited to : Microsoft, SAP, Qlik, Snowflake, Alteryx, Automation Anywhere, and Workday Adaptive Insights. Our success is ultimately driven by our entrepreneurial culture, industry exposure, and the passion of our people. We have three key cross-functional teams Functional and Specialist Consulting, Development, and Engineering teams. Based in four global offices, our exceptional consultants focus on delivering value to clients by keeping them at the centre of our service delivery.

What Will You Do?

Functional Support & Issue Resolution

• Provide 1st and 2nd line support for supply chain management (SCM) modules, including Procurement, Inventory, Sales Order Management, Warehouse Management, and Transportation.
• Troubleshoot and resolve functional issues reported by users within Dynamics 365 SCM.
• Document issues, root causes, and solutions in the ticketing system (e.g., ServiceNow, Zendesk, Jira).

User Assistance & Training

System Maintenance & Process Optimization

Data & Reporting

Collaboration & Project Support

Who Do You Need to Be?

Referrals increase your chances of interviewing at Decision Inc. by 2x

Get notified about new Support Consultant jobs in Midrand, Gauteng, South Africa .

#J-18808-Ljbffr