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Microsoft Dynamics 365 (F&O) Senior Functional Consultant

Ernst & Young Global LimitedJohannesburg, ZA

30+ days ago

Job description

Job title : Microsoft Dynamics 365 (F&O) Senior Functional Consultant

Job Location : Gauteng, Johannesburg

Deadline : October 23, 2025

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The D365 Senior Functional Consultant will act as a subject matter expert (SME) in Microsoft Dynamics 365 Finance and Operations, with a focus on Supply Chain. This role involves evaluating client requirements, analysing business processes, and identifying operational challenges to design and implement effective, value-driven solutions using the D365 platform.
We are looking for a dynamic and experienced professional who combines deep technical expertise with strong business acumen. The ideal candidate will have a successful track record in industries such as manufacturing, food and beverage, FMCG, financial services, retail, and wholesale distribution. This role is well-suited to someone who thrives in fast-paced environments, enjoys solving complex business problems, and is passionate about leveraging technology to drive transformation and efficiency.

Duties & Responsibilities

Lead in discovery meetings with the client to understand current business processes that need to be incorporated into D365 FSC

Lead in design sessions with formulate the to be D365 solution.

Work with the client to understand legacy data components and identify the appropriate location for such data in D365.

Validation of business practices and processes in Dynamics based on discovery analysis

Conducting GAP analysis to determine the difference between application and business processes Lead end-to-end implementations of D365 F&O Supply Chain modules.

Configure D365 modules including Inventory, Master Planning, Production, Demand Planning, Procurement, Warehousing, transportation and asset management.

Mentor junior consultants and support knowledge transfer.

Manage stakeholder expectations and ensure project milestones are met.

Support pre-sales efforts with solution design and proposal development.

Identify creative solutions for processes that aren’t fully accomplished by standard D365

Develop and deliver presentations to customers by outlining findings and recommendations to guide the implementation of the identified solution

Translate functional business objectives and critical success factors into functional documents

Configure application as appropriate to conform to business process definition

Train users in a hands-on methodology and develop training documentation

Provide on-going support to end users, assisting with trouble shooting or additional training via email, phone or site visits

Maintain and expand client relationships through delivery of high-quality services

Fully utilize Microsoft Technology and the Microsoft Azure Stack (LCS, BPM, VSTS, Task guides, PowerApps, Office 365, etc.)

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Microsoft Functional • Johannesburg, ZA

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