National Sales Manager

Purpose of the job

PURPOSE OF THE JOBTo undertake service excellence in building human capability and capacity, encouraging customer engagement and increasing profit(s) per customer.

To embark on continuous system(s) and process(es) improvements and consistency.

To develop, establish and maintain Sales strategies to meet organizational objectives.

Effective management of sales executives while maintaining our core values (Teamwork, Integrity, Innovation, Trust, Respect and Quality) and culture.

Key performance areas

AuthoritiesDecision making authority Freedom to act within established policies and procedures.Purchasing / Expenses Compiling and overseeing the annual budget for the Sales division.Selecting and approving suppliers in conformance to the stipulated and approved SDB ISO procedures.Human Resources / Staff Hiring and firing in conjunction with the Managing Director and stipulated SDB Human Resource policies and procedures.Recommending and approving salary and bonus packages in conjunction with the Managing Director.Approving leave applications for staff members.Resources Authorized to decide how existing resources should be utilized to achieved predetermined goals.StrategyProviding input to the strategic planning for the department.Ensuring that goals are in line with the Company's growth and profit targets.Monitoring department activities to ensure that the strategic plan is being implemented at Department Level.Providing input to set-up the national distribution network to handle import, export and local distribution countrywide.Formulate and implementation of a Marketing strategy that is in line with the company's strategy.ManagementEnsuring that the business image is portrayed to meet the standard of becoming the number one third party logistics service provider in South Africa.Conducting department meetings on a regular basis to monitor the progress of the department.Ensure that the staff members are aware of all Head Office developments and that they are communicated with on a regular basis.Assists Management and staff with problem solving.Initiate, recommend and provide solutions via the designated channels (Managing director / Management representative).

Consistent follow-up, and assist to close deals

Key Business DriversStrive to continuously achieve the following key business drivers in relations to key performance indicators.Increase profit per customerAccess to capitalPositive CashflowCustomer engagementCustomer service excellenceSavino brand awarenessRisk managementContinuous systems and process improvementBuilding human capital and capacity ahead of demandISO Quality System (Policy and ProceduresEnsuring all the ISO requirements are implemented and adhered to by all staff members.Managing and initiating action to prevent occurrences of any nonconformities relating to stipulated processes and procedures.Identify and record any problems relating to the processes, procedures and the Quality System.Initiate, recommend or provide solutions through the designed channels (Managing Director / Management Rep).

Budget

Compiling and overseeing the annual budget for the Department.Authorized for CAPEX as approved in the annual budget or subject to obtaining authorization from the Managing Director and Finance Director.Monitoring expenses monthly.Authorizing, monitoring and controlling expenditure to ensure it is kept within budget amounts.Ensuring budgets are maintained.Reporting variances to the Managing Director.New Business DevelopmentLiaising with Directors to develop new products and identify new business areas.Ensuring that all new business areas are fully exploited.Providing continual feedback to Directors with regards to results obtained and product improvement.Ensuring all new clients have signed SDB's Standard Terms and Conditions as well as Credit Application form in conformance to the stipulated and approved SDB ISO procedures.Sales Targets AchievedDepartmental targetNew Business Sales targets set for the Business Development ManagersExisting Business growth targets set for the Logistics Consultants and the Account ManagersGP% targets for all customers in the SectorEnsure that Sales Target are achieved.

Essential Job Functions

Protect existing and nurture new relationships at a senior level with customersDeal with daily routine operational issues requiring the intervention of a managerCorrectly identify issues that need to be escalated, for whatever reason.Develop and maintain our product knowledge.Monitor all Sales and CRMs activities : accurate records of all sales and prospecting activities including sales calls, meetings, presentations, close sales and follow-up activitiesPromote Savino's brand via the most effective mediums.Sign-off incentives.Coach, mentor and train Business Development Managers to obtain the company and department goals.Teamwork and DisciplineEnsure that the department is adequately staffed.Promoting teamwork to enhance a friendly and productive environment to promote and achieve growth.Maintaining discipline within the Department to ensure that productivity standards of subordinates are met, and staff morale is kept high.Implementing disciplinary or counselling procedures.Conducting disciplinary hearings in accordance with the stipulated and approved SDB Human Resources policies.Key Performance AreasConducting Performance Management – KPI's for all employees in the Department to ensure constant and high-performance levels.Monitoring performance and ensuring all employees understand their function, responsibilities and their interrelation within the organization.Developing, implementing, monitoring and maintaining KPA's and Performance Standards for all divisions in the Department.Ensure that the staff members are aware of all KPA's and the desired Performance Standards applicable to each of their functions.Monitoring the KPA's and Performance Standards.N.

B Working conditions are normal for an office environment.

Work requires significant local travel and may require occasional overnight travel and weekend and / or evening work.

QUALIFICATIONS REQUIRED

MatricA bachelor's degree in Sales and / or Marketing or related National DiplomaRelevant tertiary qualification in logistics Air and Sea imports and exports would be advantageous

EXPERIENCE REQUIRED

7 - 10 years of Senior Management and Sales experience in Logistics and Transport and Supply Chain Management industryValid Driver's License and own car

SKILLS AND KNOWLEDGE REQUIRED

Knowledge RequiredForwarding, Clearing and LogisticsSDB systemsSDB productsIndustryCompetitorsBusiness AcumenSkills requiredComputer literacy.System & software literacy.MS-Word, MS-Excel, MS-PowerPoint, MS-Outlook.ILS (In House systems).

L-Shipping (In House systems).

Shipshape.Mathematical analysis.Trend analysis.Leadership skillsManagement skillsPresentation skillsNegotiation skillsTime management.Customer engagementQuery ResolutionsExcellent interpersonal skillsExcellent communication skillsBalance finely between objectivity and subjectivityThink strategic & solution orientatedChange losses (risks) into profits (opportunities)Remove losses (processes or other) that do not work or contributeWell organized administered to solve problems and simplify mattersEvaluation of work importance.Deadlines.Service Level Agreements.Personal Attributes / Behaviours and AttitudesThe following primary attributes are required for effective job performance.Savino Core Values (Innovation, Respect, Trust, Teamwork, Quality and Integrity)LeadershipPropensity to ownPropensity to hand offDisciplinedResilientFrustration HandlingConflict HandlingProblem SolvingResponsivenessSelf-confidencePeople PositiveAssertivenessAbility to close a dealProfessional and Presentable at all timesRemain calm and collected when handling Pressure

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