Systems Developer

Overview

Join to apply for the Systems Developer role at South African Maritime Safety Authority .

Responsibilities

• Participate in the conceptualisation of the business system to be developed or enhanced in line with approved business requirements.
• Participate in the design of User Interface layout in accordance with approved functional and technical specification.
• Contribute to the development of system technical / functional specifications.
• Consult with Business Analyst to inform the design of system in accordance with approved user requirements specifications.
• Obtain approval from all interested parties through extensive consultations, testing, and quality assurance.
• Ensure that the systems / applications are developed or configured in accordance with applicable best practice standards and SAMSA Applications Architecture.
• Propose enhancement opportunities for the systems / applications within the SAMSA Applications Portfolio.
• Implement enhancement in response to audit finding recommendations and related audit review recommendations.
• Ensure standardisation of development technology platforms across the Applications Portfolio.
• Ensure that the systems are highly integrated and secure to ensure optimal business operations.
• Ensure development and customization of reports.
• Provide technology advisory services relating to best platforms to be used to keep abreast with fast paced technology changes.
• Conduct unit testing as part of development or configuration process including participation in the User Acceptance Testing (UAT) exercise.
• Ensure that the systems / applications are deployed in line with deployment procedure and related process.
• Provide post implementation support to enable that the deployed system is stable and free from operational bugs.
• Identify training needs and provide recommendations to the system owner.
• Participate in the development of system user manuals.
• Participate in User Training including required system refresher training to ensure users are conversant with the system.
• Ensure stable and reliable systems for SAMSA that are always functional and available to all users.
• Provide 1st, 2nd and 3rd line applications support and maintenance to ensure highest levels of systems availability.
• Manage application upgrades and updates in line with maintenance schedules.
• Manage problem analysis and provide resolutions for business applications, where necessary escalate to external service providers.
• Ensure that the systems attain high level of performance and availability.
• Ensure effective management of user accounts, implementation of Segregation of Duty Matrix and associated reviews.
• Develop processes to manage utilization and optimization of business applications.
• Manage requested changes in line with the Change Management process and procedure.
• Contribute in the development of Disaster Recovery Plan and its associated testing to ensure availability of systems in an event of disaster.
• Manage business processes together with system owners (Internal and External stakeholders)
• Manage service providers engaged in the provisioning of services related to the maintenance of business application.
• Conduct regular meetings with Service Providers, keep records of outcomes and ensure escalated issues are follow-up.
• Manage SLA Targets to ensure they are achieved.

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