Talent.com
Sun International
WaitronSun International • Cape Town, ZA
Waitron

Waitron

Sun International • Cape Town, ZA
29 days ago
Job description

Job Description

  • To prepare and deliver exceptional food and beverage service within the restaurant operations; banqueting operations and / or on the casino floor to ensure that internal (SOP) standards are continuously achieved and professionally executed

Job Requirements

Minimum requirements (Education and Experience)

  • Grade 12 preferred or Grade 10 (with relevant experience)

Desired qualification

  • Grade 12

Minimum job related experience

  • 2 years previous experience as a waiter

Work conditions and special requirements

  • Ability to work shifts that meet operational requirements
  • Physically able to move operating equipment
  • Have an open attitude to perform similar functions in alternative outlets due to operational requirements

Duties and responsibilities include

  • Prepared Work Area
  • Prepare mise-en-place, place settings and any other required checks and preparations for service
  • Set-up and break down for functions in line with event requirements and start times (when required)
  • Identify issues with regards the outlet’s floor appearance/ functioning of equipment and systems
  • Check cleanliness of own section or station
  • Be aware of and comply with health, safety, hygiene and environmental regulations in the outlets
  • Use and store operating equipment in line with specifications and safety regulations
  • Participate in stock takes
  • Resolve or report on any anomalies to the required standards

Service Execution

  • Keep up to date with regards food products, trends and cooking methodologies required to deliver menus
  • Understand and conduct all tasks in line with Food & Beverage standard operating procedures
  • Take guest orders accurately and timeously
  • Place guest orders in the system
  • Explain menu items
  • Make recommendations with regards beverages and menu items
  • Interact with kitchen staff respectfully around any special requests
  • Deliver food and beverage dishes to customers and present in line with standards
  • Be attentive to guest requests
  • Clear tables after guests have completed their meal
  • Provide billing to guests (where relevant)
  • Conduct cash-ups at the end of service (where relevant)
  • Leverage opportunities to upsell on promotional items

Customer Engagement

  • Connect with all guests by providing them with a warm welcome, greeting them with a friendly smile, acknowledging them on arrival and departure, and ensuring respect at all times
  • Interact with guests and provide professional service standards and relevant solutions
  • Identifies customers and understand their preferences
  • Educate customers on business unit facilities, products, reward programme and current promotions
  • Handle any customer complaints, requests and / or suggestions to resolution, escalating if necessary

Behavioural Competencies

  • Problem Solving
  • Collecting Information (listening; asking questions)
  • Dealing with Customers
  • Checking
  • Following Instructions
  • Team co-operation

Technical Competencies

  • Food & Beverage Product Knowledge
  • Food Service
  • Operating equipment use & care
  • Beverage service
  • Communications skill
  • Upselling skills
  • Basic Computer Literacy
  • Cashiering Services
Create a job alert for this search

Waitron • Cape Town, ZA

Similar jobs

Guest Arrival Expert – Protea Hotel by Marriott Breakwater Lodge

Marriott InternationalCape Town, ZA

Supply guests/residents with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities.Contact appropriate individual or ... Show more

 • Promoted

Bartender

Sun InternationalCape Town, ZA

To prepare and deliver exceptional beverage services within the banqueting and / or restaurant operations to ensure that internal (SOP) standards are continuously achieved.Minimum requirements (Edu... Show more

 • Promoted

Handyman – Protea Hotel by Marriott Breakwater Lodge

Marriott InternationalCape Town, ZA

Respond and attend to guest repair requests.Communicate with guests/customers to resolve maintenance issues.Perform preventive maintenance on tools and kitchen and mechanical room equipment, includ... Show more

 • Promoted

Bar Manager

Radisson Hotel GroupCape Town, ZA

We are currently seeking a Bar Manager to join our vibrant team.At Radisson Collection Hotel Group, we are in search of individuals who go beyond the resume – those with character, skills, talents,... Show more

 • Promoted

Food & Beverage Support Expert – Protea Hotel Fire & Ice! by Marriott Cape Town

Marriott InternationalCape Town, ZA

Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill.Instead, we want to build an experience that is memorable and unique – with food and dr... Show more

 • Promoted

Luggage Porter

HiltonCape Town, ZA

As a Luggage Porter, you’re not just assisting guests with transporting and storing luggage – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the ... Show more

 • Promoted

Waitron Kroomboom Cape Town (BC)

Pedros Flame Grilled ChickenCape Town, ZA

Deliver high-quality dine-in service and ensure a positive customer experience.Greet and seat customers professionally.Present menus and explain specials.Take accurate food and beverage orders.Serv... Show more

 • Promoted

Guest Arrival Expert(Porter) – The Cape Town Edition Hotel(Pre-opening)

Marriott InternationalCape Town, ZA

Supply guests/residents with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities.Contact appropriate individual or ... Show more

 • Promoted

Counter Manager – Chanel – Woolworths Cavendish (3 Month Contract)

The Prestige Cosmetics GroupCape Town, ZA

Drive sales, motivate, train, and coach the sales team, ensure that standards are maintained, build brand and maintain brand image/awareness.Drive achievement of sales targets for team (weekly and ... Show more

 • Promoted

Catering Manager- CPT

Empact GroupCape Town, ZA

The Successful applicant will be responsible for all food service - related activities which include managing of daily operations of the kitchen area, implementation of the production process, mana... Show more

 • Promoted

Ward Hostess

Empact GroupCape Town, ZA

Reporting to the Unit Manager, the incumbent will be responsible to ensure that all food and beverage areas are fully stocked, and the working environment is clean and tidy.You will be responsible ... Show more

 • Promoted

F&D Creative (Waiter)

Radisson RED Cape TownCape Town, ZA

We are currently seeking a F&D Creative (Waiter) to join our vibrant team.At Radisson Hotel Group, we are in search of individuals who go beyond the resume – those with character, skills, talen... Show more

 • Promoted

Food and Beverage Service Expert (Room Service) – The Cape Town Edition(Pre-opening)

Marriott InternationalCape Town, ZA

Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill.Instead, we want to build an experience that is memorable and unique – with food and dr... Show more

 • Promoted

Griller N1 City Goodwood Cape Town

Pedros Flame Grilled ChickenCape Town, ZA

We are currently recruiting for our high-performing and busy Pedros store in N1 City.This opportunity is ideal for motivated individuals who thrive in a fast-paced environment and are committed to ... Show more

 • Promoted

Storeman – The Cape Town Edition Hotel (Pre-opening)

Marriott InternationalCape Town, ZA

Receive and stage merchandise by department, mark appropriately for placement in facility, and deliver merchandise to appropriate department.Stack received merchandise on pallets or carts.Complete ... Show more

 • Promoted

Permanent Part-Timer – Cavendish

adidas GroupCape Town, ZA

PURPOSE & OVERALL RELEVANCE FOR THE ORGANIZATION: .Assist management in day-to-day store maintenance while providing excellent service and observing and maintaining all store policies and proce... Show more

 • Promoted

Food & Beverage Waiter -Cape Town

The Capital Hotels, Apartments & ResortsCape Town, ZA

The Waiter is responsible food and beverages in the Restaurant, Room Service and, if required, Function areas in a friendly, fast and efficient manner.The position is primarily concerned with two m... Show more

 • Promoted

F&B Administrator (20039)

One&Only ResortsCape Town, ZA

Assist with the daily administration and coordination functions of the Food & Beverage Department and Restaurant Reservations.Key Duties and Responsibilities:.Complete Food & Beverage booki... Show more