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Empact Group
Cleaning Contract Manager – Port ElizabethEmpact Group • Port Elizabeth, ZA
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Cleaning Contract Manager – Port Elizabeth

Cleaning Contract Manager – Port Elizabeth

Empact Group • Port Elizabeth, ZA
30+ days ago
Job description

The Main Purpose of the job

  • The successful applicant will be responsible for managing all subordinate staff in integrated services in accordance with sector strategy, contract specifications and statutory regulations.
  • This will include managing operational costs, providing operational support, oversee client services, training, audits, and industrial relations related issues in a hospital environment.

Education and Experience

  • Minimum 5 years’ cleaning experience specifically in a hospital environment
  • Experience in highly commercial and sensitive markets is compulsory
  • People management experience
  • Project Management experience in cleaning would be an advantage
  • Computer literate
  • Valid driver’s license with own vehicle will be preferable

Knowledge, Skills and Competencies

  • Knowledge of the Hospitality cleaning sector
  • Knowledge of South African and industry-specific laws
  • Knowledge of MS Office; specifically Excel and Word
  • Knowledge of HSE
  • Proactive approach and attention to detail
  • Professional
  • Very good customer service skills
  • Very good management skills
  • Excellent communication skills
  • Ability to manage and ensure cost remain within the budget and promote costs saving where achievable
  • Ability to draft, extract and analyse reports
  • Excellent interpersonal and leadership skills
  • Sound administration skills
  • Ability to adapt to a changing environment and prioritise effectively
  • Ability to work flexible hours when required

Key areas of responsibility

  • Operational coordination of Soft Services; ensuring that the standard of service received from external contractors is aligned with Client’s and business’ requirements
  • Efficient SLA management and proactively engage with clients to build long-term, profitable relationships
  • Effective and efficient people management ensuring a high performing team
  • Manage environmental safety in line with the client and business strategy
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Cleaning Contract Manager – Port Elizabeth • Port Elizabeth, ZA

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