One of the conditions under the Protection of Personal Information Act 4 of 2013 (POPIA) provides that candidates have the right to be informed about the collection and use of their personal information,
In the course of your application: we may
- collect personal information that may be used to identify potential professional opportunities other than the job you have applied for but of which we think might be of interest to you.
- use your Personal Information to confirm references or background checks you have provided us.
- request your consent to participate in aptitude tests or recruitment assessments.
We also use your personal information to respond to your inquiries, to verify your information and to share information with you.
Your personal information will be securely stored by the Human Capital Department and it will be retained for a period of up to 12 months as of the closure of the application procedure if your application is unsuccessful, and in case of a successful application and you are hired, your data will be transferred to your personal employee file.
By applying for this position, you consent to us processing your personal information.
We reserve the right to make an appointment. If you have not heard from us within 30 (thirty) days of the closing date, please accept that your application was unsuccessful. Correspondence will be entered into only with shortlisted candidates.
JOB PURPOSE:
To drive revenue growth and market share by promoting and selling Olympus products and services across Gastrointestinal & Respiratory, Endo Therapy, Infection Prevention, and Capital Equipment portfolios. The role focuses on building strong customer relationships, providing clinical and technical support, and delivering value-based solutions to healthcare providers.
MAIN TASKS / RESPONSIBILITIES:
Sales & Revenue Generation
- Achieve and exceed sales targets across assigned product portfolios and territory.
- Develop and execute territory sales plans aligned with business objectives.
- Identify new business opportunities and expand existing accounts.
- Drive capital equipment sales cycles including prospecting, quotations, negotiations, and closing.
Product & Clinical Support
- Provide product demonstrations, in-servicing, and training to healthcare professionals.
- Support clinical procedures (e.g., endoscopy cases) where required to ensure optimal product usage.
- Act as a subject matter expert across GI, Respiratory, EndoTherapy, and Infection Prevention solutions.
- Ensure correct and safe use of Olympus equipment and consumables.
Customer Relationship Management
- Build and maintain strong relationships with clinicians, nursing staff, procurement, and hospital management.
- Develop Key Opinion Leaders (KOLs) within the territory.
- Ensure high levels of customer satisfaction and retention.
- Handle customer queries, complaints, and after-sales support effectively.
Portfolio & Market Development
- Promote the full Olympus solution offering, including capital, consumables, and service contracts.
- Identify opportunities for cross-selling and upselling across product lines.
- Monitor competitor activities and market trends to inform sales strategies.
- Support product launches and marketing campaigns within the territory.
- Maintain accurate sales forecasts, pipelines, and CRM data.
Administrative & Operational Responsibilities
- Prepare quotations, tenders, and pricing proposals in line with company guidelines.
- Ensure timely reporting on sales performance and market feedback.
- Manage stock levels (where applicable) and ensure efficient order processing.
- Maintain accurate sales forecasts, pipelines, and CRM data.
Compliance & Governance
- Ensure all activities comply with regulatory, ethical, and company standards.
- Adhere to healthcare compliance requirements and tender processes.
- Maintain product knowledge aligned with regulatory updates and quality standards.
SPECIAL KNOWLEDGE, SKILLS AND DUTIES:
Knowledge:
- Understanding of endoscopy systems, infection prevention protocols, and medical device applications.
- Knowledge of hospital procurement processes and tender systems.
- Basic financial and commercial acumen.
Skills:
- Strong sales and negotiation skills.
- Excellent communication and presentation abilities.
- Clinical aptitude and ability to engage healthcare professionals.
- Problem-solving and solution-selling capability.
- Time management and organizational skills.
Duties:
- Drive sales growth within assigned territory.
- Deliver clinical and technical support to customers.
- Maintain strong customer relationships and market presence.
- Ensure alignment with company strategy and compliance standards.