Used Vehicle Sales Executive

MAIN PURPOSE OF JOB:

• To ensure maximum units are sold each month with maximum profit.
• The outcome of performing the duties below will be considered successful under the following conditions:
• Customer Satisfaction (QCSI).
• Generate profitable business in terms of set targets/budget/forecasts.
• Understand and meet/exceed client expectation/needs/requirements.
• Targets reached.
• Benchmarked to other dealerships.

RELATIONSHIPS AND PERSONAL ACTIVITIES:

• Solely responsible to the Sales Manager.
• Relationships with Customers and company staff.

LIMITS OF AUTHORITY:

• Capital expenditure: No purchasing authority.
• Operational expenditure: No credit note authority.

MAIN JOB FUNCTIONS:

• Address customer queries and complaints proactively.
• Address customers on the showroom floor and respond to general telephone queries, timeously.
• Support existing clients with service-related requirements.
• Do administration timeously and accurately, meet deadlines.
• Follow up on referrals.
• Prepare and get vehicles ready for delivery timeously.
• Pre-Owned Vehicles.
• Conduct after sales service.
• Conduct demonstrations, client feedback.
• Prospect new customers.
• Cross departmental disciplines.

EXPERIENCE AND QUALIFICATIONS:

• Matric.
• Sales Experience. 3 years in the Motor Industry.
• Computer Literate.
• Fluent English.
• Divers License.