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Rakkgalakane
Legal Firm - IT End User Support, Lynwood - PretoriaRakkgalakane • Pretoria, South Africa
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Legal Firm - IT End User Support, Lynwood - Pretoria

Legal Firm - IT End User Support, Lynwood - Pretoria

Rakkgalakane • Pretoria, South Africa
30+ days ago
Job description


SUMMARY:
-

POSITION INFO:

Legal Firm - IT End User Support, Lynwood - Pretoria, R19 – 24 k (depend on exp)

  • Matric and relevant IT qualification
  • 1–3 years’ IT support experience in a LEGAL FIRM ENVIRONMENT
  • Good knowledge of Windows and Microsoft 365
  • Strong troubleshooting and communication skills
  • Experience with helpdesk/ticketing systems advantageous
  • Certifications such as CompTIA A+, N+, Microsoft, or similar will be an advantage.
  • Experience with printers, desktop support, user account setup, and troubleshooting common end-user issues.
  • Basic knowledge of networks, Wi-Fi, VPN, shared drives, and printers.
  • Knowledge of Windows desktop operating systems.
  • May be required to travel between offices or sites.
  • May be required to work after hours or on standby from time to time.
  • Valid driver’s licence

End User Support Person

We are seeking an End User Support Person to provide first-line IT support to staff and assist with hardware, software, printer, email, and network-related issues. The successful candidate will log and resolve support queries, set up devices and user accounts, assist with onboarding, and ensure users receive prompt and professional technical assistance.



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Legal Firm - IT End User Support, Lynwood - Pretoria • Pretoria, South Africa

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