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Warehouse Sort Agent CPTDHL • Cape Town, ZA
Warehouse Sort Agent CPT
DHL • Cape Town, ZA
30+ days ago
Job description
Role Context:
- Responsible for efficiently clearing inbound and outbound WPX shipments and international documents.
Key Responsibilities:
- Process and shelve inventory accurately, ensuring export documentation for WPX is prepared correctly for smooth network movement.
- Clear inbound material within 45 minutes of aircraft arrival and verify collected cargo against pre‑alerts, sending upliftment details to destinations.
- Label and shelve high/low‑value shipments, update SIS, and perform daily store and inventory checks to maintain accuracy.
- Monitor bonded shipments, ensuring items older than 14 days are moved to the state warehouse and reported.
- Coordinate multi‑shelf shipments, provide store‑check feedback, and ensure timely dispatch of labelled cargo according to destination codes.
- Process, scan, and route shipments (international, WPX, NCY, COY) with correct destination codes, ensuring upliftment and CIA requirements are met.
- Lodge materials with airlines or road haulers, follow up on upliftment, and attach accurate release documents and invoices.
- Verify shipment piece counts, ensure correct documentation is drawn, and process RIB shipments using correct MWP codes with AWB references in comments.
- Conduct daily bond reconciliations, resolve inventory discrepancies, and ensure paperwork and bagging accuracy.
- Ensure prompt shelving and scanning of Bond shipments, including grouping multiple‑piece shipments and prioritising CSIB‑cleared items.
- Perform re‑weighing for OB DOX/WPX shipments and capture manual volumetrics for oversized pieces.
- Comply with all Global SOP, security protocols, and Part 108 requirements.
- Report damaged, open, or torn shipments and ensure they are documented and sorted to DHL standards.
- Prepare accurate AWBs and breakdowns for airlines, ensuring correct weights, dimensions, and timely drawing of parcel documents for Imports.
- Validate missing documents via GIA, move pre‑cleared shipments promptly, and update DCVS for diversions.
- Complete bond reconciliation and GSOP‑compliant departure reporting and ensure timecard completion.
- Coordinate inbound flight offloading and outbound cargo loading, ensuring compliance with customs procedures and GSOP standards.
- Load cages, bags, ULDs/PMCs with correct tags, ensure seals are managed with Security, remove outdated markings, and comply with weight limits (20kg bags / 50kg heavyweight section).
- Screen goods before lodgement and support safe loading/offloading of vehicles.
- Assist with operational and administrative tasks outside core duties to support business needs.
Minimum Requirements:
- Matric
- Forklift Drivers Licence (as required)
- Valid driver’s licence (as required)
- PC Literacy.
- Dangerous Goods Regulations Certificate Category E and DG Load and CAA Part 108 Security cargo awareness (advantageous)
- Previous courier / airfreight experience (advantageous)
- Experience / knowledge of DHL systems (ECIS, SHERLOC, OCNT, CSV, HMS and CALMS)
- Knowledge of customs procedures
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Warehouse Sort Agent CPT • Cape Town, ZA
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