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Momentum Metropolitan Holdings Limited
Claims Technician: Broker Binder Motor Liabilities & RecoveriesMomentum Metropolitan Holdings Limited • ZA
Claims Technician: Broker Binder Motor Liabilities & Recoveries

Claims Technician: Broker Binder Motor Liabilities & Recoveries

Momentum Metropolitan Holdings Limited • ZA
30+ days ago
Job description

Role Purpose

  • To manage and administer liability claims under binder agreements on behalf of insurers, ensuring accurate processing, compliance with mandates, and excellent service delivery to brokers and clients.

Requirements

Qualifications

  • Matric / Grade 12
  • Law Degree – preferable but not mandatory, subject to experience in Short-Term insurance environment
  • 60 FAIS Credits
  • Insurance qualification preferable
  • RE5 qualification

Experience

  • 5 years experience, some of which should be in a legal practice environment or insurance recovery & liability environment
  • Experience working with binder agreements
  • Intensive knowledge of liability claims and resulting litigation
  • Intensive knowledge of recoveries
  • Knowledge in administering and handling liability claims and recoveries
  • Computer literacy (MS Word, Outlook and Excel)

Duties & Responsibilities

  • Day-to-day reporting to the Team Leader
  • Handling liability claims, Recoveries and litigation matters in accordance with claims handling procedures
  • Facilitating and managing outsourced motor liability claims and recoveries
  • Handling and settling claims within stipulated time frames and as per SLAs / mandates in place
  • Entering into settlement negotiations with third parties / third party representatives
  • Negotiating with motor assessors, attorneys, other service providers
  • Providing technical advice on litigated matters
  • Providing clients / brokers with the highest standard of service
  • Providing clients / brokers with feedback on claims progress at all times
  • Ensuring diary system is implemented and adhered to at all times
  • Ensuring adherence to SLAs / mandates in place with regards to claims from mandated brokers
  • Rendering assistance from time to time with ad hoc tasks

Competencies

  • Strong analytical and problem-solving skills
  • Knowledge of liability law and insurance principles
  • Attention to detail and accuracy
  • Negotiation and decision-making ability
  • Excellent communication (written & verbal)
  • Time management and ability to handle high volumes

Closing Date

  • 2026/04/21
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Claims Technician: Broker Binder Motor Liabilities & Recoveries • ZA

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