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Momentum Metropolitan Holdings Limited
Salvage & Stolen Vehicle TechnicianMomentum Metropolitan Holdings Limited • ZA
Salvage & Stolen Vehicle Technician

Salvage & Stolen Vehicle Technician

Momentum Metropolitan Holdings Limited • ZA
30+ days ago
Job description

Role Purpose

  • To manage a portfolio of salvage matters (motor and non-motor) with salvage service providers and assisting the claims department in finalising all salvage matters.

Requirements

Qualifications & Experience

  • Matric / Grade 12
  • 60 FAIS Credits
  • Insurance qualification preferable
  • RE5
  • 10 years’ experience in short-term insurance environment, specifically motor
  • Computer literacy (MS Word, Outlook and Excel)
  • Intensive knowledge of claims and salvage environment
  • Relevant motor industry experience (salvage, towing, assessor, salvage yard management, SAPS, ICB)
  • Basic mechanical / vehicle knowledge
  • Valid driver’s license

Duties & Responsibilities

Salvage Upliftment and Assessment

  • Load upliftment vehicle on salvage dealer portal.
  • Arrange and monitor collection of salvage vehicles.
  • Liaise with towing operators and negotiate fees.
  • Ensure timely upliftment to reduce storage costs.
  • Ensure that vehicle is assessed by Motor assessor within the agreed SLA.
  • Validate CODING of vehicle.
  • Stock in vehicle once deemed a write off.
  • Track and update salvage status on systems.
  • Documentation & Compliance
  • Book collection of Natis documents from client / broker.
  • Request settlement letter from INSTRACK for finance vehicles.
  • Request Natis document on INSTRACK for financed vehicles.
  • Complete required salvage documentation process and system updates.
  • Handle title holder documentation and deregistration processes.
  • Update salvage register.
  • Auction Sales Management
  • Manage SIB TAT.
  • Identify missing or damaged parts before auction.
  • Ensure branding removed before auction and manage complaints, client removal of items.
  • Apply reserves on CODE 2 vehicle upon inspection for enhanced returns.
  • Prepare salvage vehicles for auction.

Financial Control

  • Manage salvage dealer credit control as per SLA.
  • Capture salvage money on claims system.
  • Allocate salvage money to floats.
  • Track outstanding payments.
  • Approve and pay release fees.
  • Stolen and Recovered Vehicle
  • Ensure vehicle circulated on UNICODE.
  • Ensure all recovered vehicle documentation is accurate and complete.
  • Confirm police clearance documentation before processing.
  • Verify deregistration status where applicable.
  • Update internal claims and salvage systems accurately.
  • Coordinate vehicle collection from SAPS pounds.
  • Liaison during all hours with SAPS and building relationships across the industry with ICB and other stakeholders.

Stakeholder Communication

  • Liaise with brokers, internal claims teams, procurement, service providers, SAIA, ICB and policy holders.

Competencies

  • Attention to detail
  • Strong administrative skills
  • Negotiation skills
  • Strong communication skills
  • Time management
  • Problem-solving ability
  • Knowledge of motor vehicle components
  • Strong sense of moral values and confidentiality

Closing Date

  • 2026/04/22
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Salvage & Stolen Vehicle Technician • ZA

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