Ops Spec: Network Engineer

Employee must have:

• Valid drivers License
• Own transport
• Willing to do standby

Qualifications:

• Preferred valid Cisco qualifications CCNA/CCNP or Preferred valid Huawei qualifications HCIA Business unit, Department, Reporting Business Unit
• Converged Communications Department
• Networks Solutions: Tier 3 Support

Reports To

• Manager: Service Operations (Financial)
• Manager: Workflow and SIM Offic
• Manager Network Service Operations
• Job Grade S6

Core Description

• Responsible for ensuring that quality standards are met through evaluating, designing, and preparing detailed specifications for larger complex networks and communication systems that are in alignment with BCX’s standards, as well as supervising direct reports.

Key Deliverables / Primary Functions

• Manage change, constantly reviewing design and responding to optimisation changes
• Monitor and control the network to ensure its day-to-day stability
• Manage problems and assist with support functions
• Contribute to the research and assessment of new technologies as well as customer needs
• Monitor service levels and contribute to the development of standards and specifications
• Test systems and keep records of technical details on network design, implementation plans and capital projects
• Support users and support staff
• Attend to IMACD's (Installation, Modification, Addition, Change, Delete)
• Provide network administration and support
• Integrate systems

Core Functional Skills & Capabilities

• Customer Service
• ICT Knowledge
• Process Orientation
• Result Orientation
• Infrastructure Development& Support

Core Behavioural Competencies

• Adhering to principles and values
• Culture Match
• Applying expertise & Technology
• Coping with pressures & setbacks
• Delivering Results & Meeting customer expectations
• Following instructions & procedures
• Working with people
• Job Match

Minimum Qualifications

• NQF 6: 3 year Degree/ Diploma/ National Diploma
• OR NQF 4: Grade 12

Additional Education -Preferred /Advantage

Experience

• 3 years’ experience
• OR
• Grade 12 & 5 years’ experience

Certifications

• CCIE (Cisco Certified Internetworking Expert)
• ITIL
• Professional Memberships in Relevant Industry

Level of Engagement & Span of Control

• Span of Control 1-0

Special Requirements / Employment Condition

• Drivers Licence and Reliable Vehicle - both required

Workplace / Physical Requirements

• Full-time Client Based Position
• Billable