Job description
Key Responsibilities
- Provide technical product knowledge and application support to sales, service and customers
- Assist with customer presentations, demonstrations and site assessments
- Support sales activities through technical input, product recommendation and quotations
- Assist with product training for internal teams and where required, customers
- Support after?sales activities by assisting with technical queries and escalations
- Liaise with suppliers, manufacturers and internal departments
- Maintain accurate product documentation and specifications
- Monitor market trends, competitor activity and customer feedback
- Ensure compliance with safety standards, operational guidelines and Company protocols
- Perform related administrative duties and any additional reasonable tasks as required
Requirements
- Technical knowledge or experience in forklifts or material handling equipment
- Experience in a product specialist, technical support or related role (advantageous)
- Strong communication, analytical and organisational skills
- Ability to work independently and as part of a team
- Willingness to travel as required