Catering Manager

This post may close early due to high numbers of applications, so you are advised to apply promptly. All correspondence for this vacancy will be sent by email; please check your account regularly including your Junk and SPAM areas. A great and friendly place to work, so bring your passion, commitment and expertise and enjoy the opportunities to make a difference every day. We welcome applications from the Armed Forces Community - get in touch to find out more. Main duties of the job We are seeking a dynamic people-focused Catering Manager to lead patient and staff catering services at George Eliot Hospital. Oversee patient and staff meal delivery for over 400 patients and 3,000 staff. Lead Raveloe Restaurant, Vending operations, and manage a team of 50 staff. About us Here at George Eliot our vision to 'excel at patient care' takes centre stage. An ever evolving clinically-led acute service provider we are on a journey to continually provide high quality, safe and responsive services delivered by inspiring, friendly and compassionate staff who share our corporate values which underpin everything we do. Our values are not just words on a piece of paper, they bond us together, reflect our ambition and shape who we are: Effective Open Communication Excellence and safety in everything we do Challenge but support Expect respect and dignity Local health that inspires confidence Benefits: On‑site nursery, 27 days minimum annual leave plus bank holidays, cycle to work scheme, flexible working, in house training and development, buying and selling of annual leave, subsidised restaurant, tranquillity garden and generous subsidised on‑site parking. If you are applying for a Domestic Assistant or Health Care Assistant role you may be eligible for the refer a friend scheme - find out more here: https://www.geh.nhs.uk/about-us/people-and-workforce/vacancies/refer-friend-scheme Job responsibilities The successful candidate will: Manage catering establishments comprising patient feeding, restaurant and Cafes Work closely with key stakeholder Drive service improvement while ensuring compliance and safety. Lead menu design and food service delivery across the Trust. Manage a catering establishment comprising a central patient feeding area, restaurant, cafs, and vending services. Provide line management for two senior managers and a team of 50 support staff. Collaborate closely with nursing ward teams, Dietitians, and Estates & Facilities. For a full comprehensive list of main responsibilities and duties, please kindly refer to job description and person specification attached. Person Specification Experience and Knowledge Minimum of 5 years (recent) experience in a catering environment preferably in the NHS Management of HR related issues To have experience and knowledge of the full range of patient catering including range of cooking methodologies nutrition, menu development Knowledge of budget management and income generation Experience of undertaking investigations and presenting disciplinary cases. Recruitment & selection process To have experience of managing retail outlet so have experience of managing retail outlets Qualification(s) and Professional Training Educated to degree level or equivalent and evidence of continual professional development. Food Hygiene certificate level 4 Food Safety qualification or equivalent (Advanced Food Hygiene) Willing to undertake future development training Craft based qualification e.g. City & Guilds or equivalent. Recognised HACCP qualification Active member of a relevant NHS association in Facilities Management Member of the HCA Skills and Abilities Excellent communication skills to deal with a wide range of patients, visitors and staff (at all levels) Confident and able to work with regulatory bodies, e.g. EHO Ability to work across the Facilities Department and assist with projects. Knowledge of catering production operations, food safety, cook chill processes, HACCP and dietary requirements An understanding of infection control risks, policies and procedures. Excellent IT and report writing skills Excellent budgetary management skills Personal Qualities Ability to interpret legislation and best practice to ensure the service is compliant o Highly organised and ability to prioritise and respond to constantly changing targets and agendas delivery to tight deadlines Respectful and courteous approach to all staff groups and clients Open door policy for staff to meet with post holder to discuss issues Supportive to service managers Firm and consistent approach on HR issues. Ability to work well under pressure and to tight deadlines Communicate well with service users Communicate well with patients and visitors Willing and able to facilitate change and motivate others Excellent judgement and negotiation skills Ability to communicate effectively with external organisations and trust representatives at all levels Approachable and sensitive attitude to staff members Ability to represent Facilities and clearly determine service levels and resources Other Willing to act on own initiative Well‑motivated to manage a successful team of staff and promote a positive image of the department Demonstrate a willingness to engage with staff Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. #J-18808-Ljbffr