Application Training Specialist Woodmead

Applications Specialist

The Applications Specialist will provide support for sales and implementations. They will also serve as a support function to account managers when needed during demonstrations and installations, as well as training customers on safety products and applications.

Note: Only shortlisted candidates will be contacted.

Duties & Responsibilities

• Organize local and international training sessions across all safety portfolio
• Organize needed products and spare parts to conduct training
• Manage safety product pool needed for trainings
• Collect competitive information, understand user sensitivity, and inform sales and marketing
• Provide critical differentiators to the user that will influence their decision
• Provide information to the sales force about user habits, needs, or recommendations
• Promote technical and application knowledge to end users
• Plan yearly training sessions across all portfolio and create a training catalogue
• Ensure all needed certifications are in place to offer training across the board of safety portfolio

Training

• Train users in special applications
• Provide ‘Train the Trainer’ training sessions
• Train Sales Engineers to ensure sales force efficiency
• Provide expert assistance in demoing equipment to customers
• Assist the Sales team with regards to demoing equipment to users, including non-decision makers

Desired Experience & Qualification

• Postgraduate or equivalent diploma/certificate
• 3 years of working experience in the field of Technical and Training

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