Warehouse Manager

Key Responsibilities

Warehouse Operations Management

• Oversee daily warehouse operations including receiving, processing, storage, picking, packing, and dispatch.
• Ensure efficient workflow across all warehouse functions to meet operational targets and delivery timelines.
• Develop and implement warehouse procedures and process improvements to enhance productivity and operational accuracy.
• Manage warehouse space utilization and layout to optimize storage capacity and workflow efficiency.

Inventory Management

• Maintain accurate inventory records and ensure alignment between physical inventory and system records.
• Oversee stock receiving, barcode management, and inventory tracking processes.
• Conduct regular cycle counts and stock audits to ensure inventory accuracy and identify discrepancies.
• Work closely with merchandising and supply chain teams to ensure timely stock availability and replenishment.

Health, Safety & Compliance

• Ensure full compliance with occupational health and safety regulations and internal safety protocols.
• Promote a strong culture of safety within the warehouse environment.
• Conduct regular safety inspections and implement corrective measures where required.
• Ensure proper training and adherence to safe equipment operation and warehouse handling procedures.
• Lead, motivate, and manage a diverse warehouse team including supervisors, pickers, packers, and receiving staff.
• Set clear performance expectations and provide regular coaching and feedback.
• Coordinate staff scheduling to ensure adequate coverage during peak operational periods.
• Foster a culture of accountability, teamwork, and continuous improvement.

Logistics & Distribution

• Coordinate inbound and outbound logistics with suppliers, freight partners, and internal stakeholders.
• Ensure efficient dispatch of goods to retail stores and customers.
• Monitor and optimize order fulfillment timelines and delivery performance.
• Collaborate with supply chain and operations teams to forecast demand and plan warehouse capacity.

Required Skills & Qualifications

Technical Skills

• Strong proficiency in Warehouse Management Systems (WMS) and ERP systems.
• Advanced understanding of inventory control and warehouse optimization principles.
• Proficiency in Microsoft Excel and operational reporting tools.
• Familiarity with barcode scanning systems and warehouse automation technologies.

Experience

• Minimum 5–8 years of experience in warehouse or distribution center operations.
• At least 3 years in a supervisory or management role.
• Experience within retail, e-commerce, or fast-moving consumer goods (FMCG) environments is highly advantageous.
• Demonstrated experience managing high-volume inventory and operational teams.

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