Client Service Administrator Cape Town North – Bellville North, Loevenstein to Durbanville

Client Service Administrator

An established and professional utilities management group is looking for a Client Service Administrator to join their team based in Bellville North, Cape Town.

Duties & Responsibilities

• Providing a high standard of client service.
• Resolving customer queries and requests from incoming calls and email correspondence.
• Fax and email accounts to clients on request.
• General administrative and ad-hoc tasks.
• Excellent knowledge of Excel and report writing ability essential.

Requirements & Competencies

• Grade 12.
• Previous experience in a client services environment in utilities will be an advantage.
• Knowledge of customer service principles & practices.
• Microsoft OS office literate.
• Excellent problem-solving skills and able to perform under pressure.
• Excellent client service.
• Excellent business writing skills and telephone manner.
• Fully Bilingual (Afrikaans and English).
• Deadline and goal orientated.
• Passion for service delivery.

Package & Remuneration

Monthly plus Death And Disability Cover.

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