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AI-Human Content IntegratorPhoenix Support Services • Cape Town, Western Cape, ZA
AI-Human Content Integrator

AI-Human Content Integrator

Phoenix Support Services • Cape Town, Western Cape, ZA
11 days ago
Job description

Job Overview

Advanced Digital Media Services (ADMS) is a full-service digital marketing company in the United States. We engage and delight our customers in the U.S. through years of industry expertise. At ADMS, client relationships are our top priority. To succeed in this position, candidates should have exceptional communication, organizational, and problem‑solving skills. You should be resourceful, proactive, adaptable, and agile with the ability to build rapport with clients.

Responsibilities

  • Maintain editorial quality across all assigned deliverables by reviewing, editing, and quality‑checking both AI‑generated and human‑written content for clarity, accuracy, brand voice, optimization, and compliance.
  • Humanize and refine AI‑generated drafts for service pages, brand pages, city/local pages into content that feels locally relevant, SEO‑usable, factually safe, readable for real customers, not robotic, and not duplicate across locations.
  • Edit and proofread a variety of content types (blogs, website pages, landing pages, social posts, email campaigns, and ad copy) to ensure clarity, grammar, spelling, punctuation, and a consistent brand voice.
  • Apply the appropriate level of editing (light vs. heavy) based on the brief; preserve the writer’s or strategist’s intent while improving readability, structure, and engagement.
  • Implement on‑page SEO best practices (headings, keyword placement and balance, internal links, anchor text, and metadata inputs when applicable) and inject local E.E.A.T. while keeping copy natural and reader‑first.
  • Structure content to support answer‑engine optimization (AEO), including clear definitions, concise answers, FAQ blocks, and formats that support featured snippets, AI overviews, and voice search.
  • Run a consistent editorial QA workflow, including version control, tracked changes/comments, and clear hand‑off notes for writers, strategists, and stakeholders.
  • Fact‑check key claims and verify sources where needed; flag unclear or unsupported statements and request revisions or additional proof.
  • Perform originality and plagiarism checks using approved tools; ensure content meets originality and brand standards before submission.
  • Identify and mitigate AI‑specific risks (hallucinations, repetition, off‑brand phrasing) and ensure all final outputs meet quality and accuracy expectations.
  • Maintain and improve content standards by developing and updating style guides, AI prompt and template guidelines, and checklists; ensure team‑wide adherence to these guidelines.
  • Coordinate with writers, SEO specialists, designers, and account/client teams to confirm requirements, search intent, deadlines, and revision priorities; communicate feedback clearly and respectfully.
  • Support content production planning by helping maintain an editorial calendar, monitoring throughput, and aligning editing capacity with content and SEO roadmaps to meet agreed timelines and service‑level expectations.
  • Track and report quality and productivity signals (revision rate, error rate, turnaround time, recurring issues, and SEO/AEO‑related content defects) and recommend process or prompt improvements.
  • Mentor junior editors and writers by providing coaching, examples, and best practices for AI‑assisted drafting, SEO‑aware writing, and consistent editorial quality over time.
  • Ensure content follows legal, policy, and compliance requirements, including copyright rules, licensing/usage rights, and data privacy considerations when applicable.
  • Perform other content‑related tasks as assigned, including occasional first‑draft creation using AI tools under existing briefs.

Requirements

  • 5+ years of experience in content editing, proofreading, or editorial QA (digital marketing or agency experience is preferred).
  • Strong command of English grammar, structure, and style; able to edit for clarity and audience intent, not just correctness.
  • Proficiency with editing workflows in Google Docs and/or Microsoft Word (tracked changes, commenting, version control).
  • Experience using quality tools such as Grammarly (or equivalent) and plagiarism/originality checkers; able to apply standards consistently.
  • Basic understanding of on‑page SEO editing principles (headings, internal linking, keyword balance, meta fields) while maintaining readability.
  • Comfortable working in or alongside a CMS (e.g., WordPress) and coordinating with designers/marketers for final publishing readiness.
  • Strong communication and collaboration skills; able to give actionable feedback and manage revisions efficiently.
  • Highly detail‑oriented and able to manage multiple priorities and deadlines in a fast‑paced environment.
  • Familiarity with analytics tools such as Google Analytics is a plus; able to use performance insights to inform content improvements.
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AI-Human Content Integrator • Cape Town, Western Cape, ZA

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