Client Success Director
Print Outsource International • Johannesburg, Gauteng, ZA
30+ days ago
Job description
Job Title
Client Success Director
Main Purpose of the Job
The purpose of this position is to engage customers in order to understand their key strategic drivers, develop business and resource plans to support clients’ objectives, ensure long-term sustainability, growth and profitability for Iconic Collective and people development.
Description of Field of Duty (KPA’s)
- Customer Engagement
- Business Development
- Delivery
- People
- Sustainable Growth
- Customer Management
- Project Management
- Workflow Management
- Documentation
Qualification Requirements
Bachelor’s Degree/Qualification or equivalent work experience advantageous.
Work Experience
- Minimum of 5 to 8 years professional experience in an international marketing services industry environment preferable.
- At least 4 to 6 years' experience in a managerial position with experience managing teams in a services industry environment advantageous.
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