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Helderberg Personnel
Client Services AdministratorHelderberg Personnel • Bellville, Western Cape, ZA
Client Services Administrator

Client Services Administrator

Helderberg Personnel • Bellville, Western Cape, ZA
30+ days ago
Job description

Client Services Administrator

Reference: SW004726-AM-1
A rapidly growing and dynamic company in Bellville requires the services of a Client Services Administrator who will provide client support services in an accurate and timely fashion to their external and internal clients and to maintain a high level of professionalism and competence in every client interaction.

Duties & Responsibilities

  • Providing a high standard of client service
  • Resolving customer queries and requests from incoming calls and email correspondence
  • Sending accounts to clients on request
  • General administrative and ad-hoc tasks
  • Excellent knowledge of Excel and report writing ability essential

Requirements and Competencies

  • Excellent problem-solving skills and able to perform under pressure
  • Excellent client service
  • Excellent business writing skills and telephone manner
  • Fully Bilingual (Afr and Eng)
  • Deadline and goal oriented
  • Passion for service delivery

Qualifications

  • Grade 12
  • Previous experience in a client services environment will be an advantage
  • Knowledge of customer service principles & practices
  • MS office literate

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Client Services Administrator • Bellville, Western Cape, ZA

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