Head: Business Development

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Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia. Our success is rooted in our passion for our clients and everything we do is centred on our delivery of Insurance Good and Proper.

What will you do?

A position has become available for the Head of Business Development, Santam Direct. We are looking for an individual who is highly competent in both the operational and strategic aspects of Direct insurance and Direct Business Development. Someone who can work autonomously but will also be a key driver for the success of the wider team and functions. The position reports directly into the Head of Direct, Santam Client Solutions.

Key Responsibilities

• Drive the strategic direction of business development and the partner space for Santam Direct.
• Ensure that the Santam Direct approved targets are reached / exceeded.
• Source partnerships which generate high quality leads and sales for Santam Direct.
• Draft and implement the commercial agreements in place with our partners to ensure a good profitable business relationship.
• Maintain positive relationships with brokers, referral partners and other business partners.
• Think strategically and create new opportunities, while ensuring operational delivery to benefit Santam Direct and the wider Commercial and Personal Business.
• Set and drive a high performance culture.
• Lead a business development team to achieve their targets, implement efficient business processes and effectively manage team morale and performance.
• Effectively manage the division’s budget and its resources; detailed understanding of the financial drivers of a business is key.
• Build strategic and operational alliances with business units within the organization.

Qualifications and Experience

• Experience and proven track record in Direct Business Development required.
• A minimum of 6–8 years’ experience in a direct environment, majority in business development and of which a minimum of 5 are at a senior management level.
• Degree in Finance, Economics or Commerce (advantageous).
• Insurance qualification – minimum NQF5.
• Minimum 5 years Short Term Insurance experience (advantageous).
• Able to travel extensively.

Our commitment to transformation

Santam is committed to diversity, inclusion, and belonging. As an equal opportunity employer, we encourage applications from candidates of all backgrounds, including persons with disabilities. We are dedicated to neuro‑inclusivity and fostering a workplace where everyone can thrive.

Take the next step in your career—apply now and be part of a company that’s shaping the future of insurance. This is Freedom!

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