Credit Client Value Specialist
Hire Resolve • Stellenbosch, Western Cape, ZA
30+ days ago
Job description
Overview
An industry-leading Bank situated in Stellenbosch is urgently seeking the expertise of an experienced Senior Credit Client Value Specialist to join their team.
Key Performance Areas
- Marketing & Campaigning
- Product understanding and alignment
- Design and maintain Credit profiling, behavioural and educational tools
- Implement and enhance Credit profiling, behavioural and educational tools
- Reporting
- Best practice and know-how
- Stakeholder engagement
Key Requirements
- Creating strategies and tactics to influence client behaviour
- Client journey analysis
- Retail credit lifecycle and market
- Database querying software (ex. SQL), Data and analytics OR Advanced Excel
- Client engagement solutions including direct marketing segmentation
- Relevant legislation, for example, the National Credit Act (NCA) Consumer Protection Act (CPA), Protection of Personal Information Act (POPI)
- Banks Act and Basel III Risk Framework
- Project management principles
- Credit affordability assessment regulations.
Education & Experience
- Relevant Honours degree (Masters advantages) in Business/Behavioural Economics/Management Accounting/Industrial Engineering/Economics/etc.
- 3-4 years (if acquired a master’s)
- 6+ years of relevant retail credit analysis experience
- Experience in behavioural analysis.
- Client journey mapping
- Experience with Experimentation, and champion challenger techniques.
- Experience in delivering a product or tool, through working with various internal and external stakeholders
Compensation
- Salary: negotiable.
- Our client is offering a highly competitive salary for this role based on experience.
Full Time
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