Quality Engineer East London, South Africa

Minimum Qualifications

• National Diploma in Industrial Engineering or equivalent with a focus on plastic injection processes
• Minimum of 5 years in the automotive industry as a 1st Tier supplier to OEM
• Working experience with Quality Management systems and IATF 16949
• Excellent computer knowledge and experience especially in MS Excel
• Good communication skills verbally and in writing
• Working know-how on customer portals, e.g. B2B, SQMS/ PIA and IPQ
• Interpretation and understanding of drawing specifications to draw up product validation test plans

RESPONSIBILITIES

• Represent the Company regarding quality engineering with trade partners and customers
• Draw up a product test validation plan according to drawing and customer specifications (typical EOM portals e.g SQMS/PIA, IPQ)
• Review and improve the effectiveness of processes according to internal and customer requirements
• Travel abroad as the responsibility may require
• Ensure quality processes are followed according to internal leadership
• Complaints management to customers (customer portal-based systems) and trade partners with meeting deadlines
• Perform audits as per the annual schedule
• Represent the Company at customers (status meetings, sorting actions, complaint management)
• Ensure quality processes for approval and other customer requirements e.g. engineering changes
• Abide by the Company's quality management principles, and standards and ensure these are continuously improved
• Support trade partners/ production in fulfilling the Company's quality management function
• Ensure product and processes meet customer requirements
• Implement procedures and processes that guarantee effective work methods, working to achieve the best results within the complete supply chain from suppliers, service providers and final on-time deliveries at an expected quality level to the customers
• Ensure quality standards are based on the business management system
• Actively participate and support the Company in improving the operational activities, principles Kaizen and cost reduction, supply chain improvements), CIP and effective problem solving (e.g. 8D/ CNC), 5S of the economization activities to ensure the operating targets are implemented and achieved
• Manage the product quality planning and processes according to customer’s schedules and project launch activities
• Co-operate and support the interphases with the launch team (head office and local trade on quality-related aspects)
• Schedule and perform annual audits according to product life cycle
• Support customers regarding audits, PPAP, and complaints and conduct internal audits during launch/ series processes
• Oversee implementation of corrective actions
• Actively support the process of maintaining company quality certification
• Participate in any committees as needed or directed
• Agree and implement quality-driven processes during the launch phase with trade partners
• Able to work and interface with other global teams during project/ launch and series phases
• Train and support quality technicians at trade partners
• Support launch management activities as per the BMS process
• Compile and review PPAP documents and the quality planning phase
• Timely reporting and escalation as per key performance Indicators

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