Process Analyst

• LEAN/ SIX SIGMA - White belt / CBPA (ideal)
• 1 - 2 years Process Analysis experience and demonstrated exposure to process modelling and delivery of process engineering artifacts.
• Insurance environment will be advantageous.
• Preferred B.Degree in Computer Science / Information Systems / Industrial Engineering (NQF 7)

Technical / Professional Knowledge:

• Relevant regulatory knowledge
• Analytical Skills
• Project Management
• System Development Life cycle(SDLC)
• Functions specific policies procedures and systems knowledge
• Process Design
• Process Measurements

Responsibilities:

• Proactively plan process deliverables based on relevant project delivery method
• Execute process improvement initiatives using accepted techniques.
• Taking responsibility for individual delivery in terms of scope and time.
• Participate in modelling and analysing operational/business processes including As Is discovery and analysis, To Be design and its iterations, activity based costing, process optimisation and simulation.
• Ensuring that all aspects of an operation or process meet specified regulations.
• Assist in business value & ROI assessment
• Ability to manage the capture of information in the BPM tools and review models for compliance with the organisation's standards
• Contribute to value chain analysis (cross functional process mapping) and linking business strategy to process architecture
• Ability to apply company change management practices to process initiatives and in all interactions with internal project clients.
• Understand the regulatory and compliance drivers for the business within their customer domain
• Understanding and applying the AGILE methodology practices and tools
• Understand process measurements including common metrics, determining what to capture and how to capture them
• Able to understand process notations e.g. BPMN and EPC
• Understand how BPM modelling tools and BPMS tools are used
• Keep abreast of changes in the industry and how it affects the PE role.

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