Senior Server Engineer – Wintel

Reference: CPT002486-AK-1

You will be responsible for maintaining the software, hardware, and systems on a Windows server. Install and monitor Windows operating systems and cater to clients' needs. Resolve user issues, address management requests, and identify potential issues by implementing security measures.

Duties & Responsibilities

Responsibilities:

• Server Security patch management (create packages for deployment to Test and Dev, build release notes and deploy to Production) for more than 1000 servers
• Server Application patch management (e.g., Internet Explorer, IIS, .Net, etc.) for more than 1000 servers
• Desktop Security patch management (create packages for deployment to Test and Dev, build release notes and deploy to Desktops and Laptops for +/- 1000 end points)
• Create and maintain patch schedules
• Implement and maintain KMS (Centralized Server License solutions)
• Implement and maintain RDP (Centralized Server for RDP authentication)
• Maintain N-1 for Server OS’s that assist with PCI-DSS certification (upgrade to supported server OS’s)
• Server Migrations and Cloning (Cloning, Sysprep, Domain registrations, patching)
• Server Builds, build new servers (Domain registrations, patching, etc.)
• Maintain relevant SOP’s, Low Level Designs (SCCM, SCOM, Server OS Standards)
• Maintain SCCM for patching and create roll-out packages of applications
• Maintain SCOM for real-time infrastructure events
• Adhoc project participation
• Service request and Incident handling
• Change request handling
• Researching, diagnosing, re-occurring events by troubleshooting, and identifying solutions to resolve system issues

Requirements:

• CompTIA Server+
• ITIL Foundation
• Diploma/Degree in information technology or A+, N+
• Microsoft Certified Solutions Expert (MCSE)
• MCP, Windows servers 2008/2012/2016
• 5 years’ work experience in an Enterprise IT technical Support background – Snr. Server Support engineer

Knowledge:

• Maintain and excel in an IT environment that manages 2000+ end points (Server, Desktop, Laptop)
• Solid understanding of Microsoft Windows Server 2008/2012/2016 and 2019
• Sound knowledge of operating system platforms as well as areas like VMware, Active Directory, and Microsoft Exchange
• Strong technical abilities allow this role to be hands-on in correcting the configuration of the service
• Working experience within IT Operations, infrastructure services support
• Understanding of several diverse areas ranging from physical server maintenance to virtual server infrastructure
• Knowledge of Windows 2008 / 2012 / 2016 operating system
• SCOM and Microfocus Ops Bridge integration
• SCCM and Intune integration
• Working knowledge of a call logging system
• Experience in hardware skills (server and network)
• Change Management

Please note that only shortlisted candidates will be contacted.

Package & Remuneration

Annually

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