Unit Manager - Critical Care

MAIN PURPOSE OF JOB

The Unit Manager manages a specific nursing unit, e.g. a surgical ward, to ensure safe patient care and a positive client experience. They further manage human and other resources to ensure that staff are engaged and processes are optimised.

KEY RESPONSIBILITY AREAS

• Ensure safe patient care by meeting set clinical quality standards according to company policies and procedures
• Manage and mitigate clinical risks in the unit
• Lead and manage the staff in the unit
• Manage the unit's operational and capital expenses according to financial and budget guidelines and ensure optimal utilisation of resources
• Manage and actively contribute to a positive client experience in the hospital
• Support the achievement of interdepartmental outcomes
• Manage key stakeholder relations

REQUIRED EDUCATION

ESSENTIAL EDUCATION:

Professional Nurse qualification, and Postgraduate Diploma in Health Services Management or an Accredited Management Qualification OR 5 years of leadership experience in a hospital, and

Postgraduate Diploma in Nursing if managing a specialist unit (e.g. Perioperative Nursing)

DESIRED EDUCATION:

N/A

REQUIRED EXPERIENCE

ESSENTIAL MINIMUM EXPERIENCE:

5 years of Professional Nurse experience in a hospital

2 years of leadership experience in a hospital

DESIRED EXPERIENCE:

N/A

REQUIRED JOB SKILLS AND KNOWLEDGE

• Auditing and accreditation processes
• Clinical risk management
• Computer literate (Microsoft Office)
• Continuous improvement and quality assurance methodologies
• Financial management
• Healthcare industry
• Human resource processes including employee relations
• Infection prevention and control
• Management of staff productivity
• Nursing functional knowledge
• Patient complaint management
• Relevant nursing legislation