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Scytale AI Ltd.
Senior Renewal & Customer Success Leader - Mid-MarketScytale AI Ltd. • Johannesburg, Gauteng, ZA
Senior Renewal & Customer Success Leader - Mid-Market

Senior Renewal & Customer Success Leader - Mid-Market

Scytale AI Ltd. • Johannesburg, Gauteng, ZA
4 days ago
Job description
A leading compliance technology firm is seeking a Senior Customer Success Manager to oversee retention and renewal strategies. This role entails proactive churn prevention, managing timelines for renewals, and mentoring junior team members. The ideal candidate will have over five years of experience in Customer Success within B2B SaaS environments, demonstrating strong communication and stakeholder management skills. A successful candidate will have ownership of portfolio renewals, ensuring high-quality customer relationships and supporting sales growth. Hybrid working is offered. #J-18808-Ljbffr
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Senior Renewal & Customer Success Leader - Mid-Market • Johannesburg, Gauteng, ZA

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