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Medical Resources Group (Pty) Ltd
MEDICAL RECEPTIONIST – BOKSBURGMedical Resources Group (Pty) Ltd • Boksburg, ZA
MEDICAL RECEPTIONIST – BOKSBURG

MEDICAL RECEPTIONIST – BOKSBURG

Medical Resources Group (Pty) Ltd • Boksburg, ZA
30+ days ago
Job description
MEDICAL RECEPTIONIST – BOKSBURG Location: Boksburg, East Rand Position Type: Full-Time (Shift Based) Salary: Market-Related (Based on Experience) Medical Resources Group is recruiting on behalf of our client, a well-established Medical Centre based in Boksburg, is seeking a professional, organised, and detail-oriented Medical Receptionist to join their team on a permanent basis. This role is ideal for a candidate with strong experience in a medical practice environment who is confident managing front-desk operations, medical administration, and patient interactions in a busy, shift-based environment. Key Responsibilities Front Desk & Patient Service - Answer and manage incoming calls via the practice switchboard professionally - Greet patients warmly and assist with registrations and updates of personal and medical information - Schedule and manage patient appointments - Coordinate referrals to external healthcare providers Billing & Medical Aid Administration - Capture consultations and procedures accurately - Apply correct ICD-10 diagnostic codes - Coordinate and manage medical aid authorisations - Complete and submit PMB (Prescribed Minimum Benefit) application forms - Handle medical aid queries, rejections, and follow-ups - Process patient payments and issue electronic receipts Administrative Duties - Monitor and respond to administrative emails - Maintain both electronic and physical filing systems - Perform general administrative and reception duties as required - Ensure confidentiality and compliance with patient information regulations Minimum Requirements - Matric Certificate (Grade 12) – Essential - Previous experience working in a medical practice – Essential - Knowledge of ICD-10 coding and Billing - Experience with medical aid claims and authorisations - Fluent in at least two languages (bilingual) - Strong administrative and organisational skills - Excellent attention to detail and high level of accuracy - Professional, courteous, and able to work well under pressure - Positive attitude and team-oriented mindset Advantageous - Tertiary qualification in Medical Administration or related field - Experience with PMB applications and advanced medical aid processes - Experience handling real-time claim submissions Working Hours (Shift-Based) - Monday – Friday: 07:00 – 18:00 (shift rotation) - Saturdays & Sundays: 07:00 – 14:00 (shift rotation) Remuneration - Market-related salary Please note: No additional fringe benefits are offered. Application Instructions If you meet the above requirements and are interested in this opportunity, kindly submit your CV along with supporting documentation to:
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MEDICAL RECEPTIONIST – BOKSBURG • Boksburg, ZA

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