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Footgear SA
Trainee Store Manager New Park Centre, KimberleyFootgear SA • Kimberley, ZA
Trainee Store Manager New Park Centre, Kimberley

Trainee Store Manager New Park Centre, Kimberley

Footgear SA • Kimberley, ZA
4 days ago
Job description

Key Performance Areas (KPIs)

Sales & Revenue Performance

  • Achieve and exceed monthly sales targets
  • Drive conversion rate (foot traffic to sales)
  • Increase Average Transaction Value (ATV) and Units Per Transaction (UPT)
  • Improve overall store productivity

Team Leadership & Performance

  • Lead, motivate, and develop a high-performing sales team
  • Drive sales per employee and team productivity
  • Manage staff performance, training, and development
  • Foster a positive, engaging store culture

Customer Experience

  • Deliver exceptional in-store service and brand experience
  • Improve customer satisfaction and retention
  • Resolve customer complaints efficiently

Stock & Inventory Management

  • Maintain accurate stock levels through effective receiving, processing, and replenishment of merchandise
  • Drive inventory turnover and sell-through rate
  • Minimise shrinkage and stock loss
  • Ensure accurate stock control and replenishment

Visual Merchandising & Store Standards

  • Execute and maintain visual merchandising standards
  • Ensure store layout drives sales and customer engagement
  • Support promotions and product launches

Operational Excellence

  • Manage daily store operations and compliance
  • Control store expenses and labour productivity
  • Ensure adherence to company policies and health & safety

Key Responsibilities

  • Drive store sales and achieve monthly turnover targets
  • Lead, coach, and motivate your team to deliver outstanding customer service
  • Ensure excellent visual merchandising standards in line with brand guidelines
  • Manage stock control, shrinkage, and inventory processes
  • Oversee daily store operations including opening/closing procedures
  • Analyse sales reports and implement action plans to improve performance
  • Train and develop staff in line with company standards
  • Maintain compliance with company policies, procedures, and labour legislation
  • Build strong customer relationships to drive repeat business

Requirements

  • Grade 12 / Matric preferred
  • Relevant retail qualification (advantageous)
  • Must be computer literate; email & basic Microsoft Office (Word, Outlook, Excel) and comfortable using retail systems (POS)
  • 3–5 years’ experience in a retail supervisory or store management role
  • Proven track record in achieving sales targets
  • Strong leadership and people management skills
  • Experience with stock management and retail systems
  • Ability to work retail hours, including weekends and public holidays
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Trainee Store Manager New Park Centre, Kimberley • Kimberley, ZA

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