Start Date: As soon as possible / Immediate (Negotiable)
An opportunity for an experienced D365 INFORMATION SYSTEMS ANALYST (with Microsoft Systems certification) is required for permanent employment based in Gauteng.
Duties & Responsibilities
Execute and manage information systems projects
Review information systems change requests from the business and qualify their technical feasibility.
Execute and manage information systems related projects, ensuring each project is adequately and timeously:
Scoped
Planned
Designed
Developed
Tested
Implemented
Supported
Compile business/functional requirements documents (including process mapping)
Understand the needs of the business and determine how the information systems can enable and support those needs by:
Proactively identifying opportunities
Reactively listening to and understanding business needs
Document the business needs in appropriate business/ functional requirements document
Where relevant, map out as-is and to-be business processes and data flows
Compile system design and specification documents
Design and document system changes and specifications for new/changed system functionality
Ensure design makes appropriate use of existing components to minimise cost
Ensure design maximises process efficiency and includes measures to monitor its effectiveness
Follow security by design principles to ensure security, privacy and confidentiality is inherent in all system development/changes
Develop (low code), configure & implement system changes
Develop certain changes / new functionality related to Dynamics 365 and Power Apps, working closely with 3rd party partners where necessary.
Perform surface testing for changes/new functionality
Design, plan and coordinate user acceptance testing before implementing changes/new functionality
Implement system changes following the company’s change control procedure
Provide level 3 support to users
As a functional expert in the respective information systems functional area, provide 3rd level system or user support where level 1 & 2 support have been unable to resolve an issue or achieve the desired outcome
Apply problem solving techniques to ensure all escalated issues are resolved
For problems, perform root cause analyses to determine and implement corrective actions to prevent reoccurrence of issues
Identify where master data administration is not being performed adequately. Articulate and implement corrective action to ensure master data is appropriately maintained.
Assist with business intelligence (BI) report development
On an ad hoc basis, assist in the development or maintenance of BI reports
Continuously identify opportunities for business process and/or system functionality enhancements
Proactively identify opportunities for business process and/or system enhancements that will add further value to the business
Remain up-to-date with the Microsoft technology stack as relevant to that used or to be used by the company
Proactively ensure your knowledge remains up to date with the Microsoft technology stack as relevant to that used by the company
Proactively suggest the adoption of new technologies / functionality that becomes available that may add value to the company
Work effectively with 3rd party partners where relevant on projects and support
Certain activities will involve working with 3rd party partners. Ensure that they:
are effectively briefed
deliver according to our expectations in terms of scope, timelines and quality
Desired Experience & Qualification
Minimum qualification: Relevant Tertiary Qualification IT or business related
NON NEGOTIABLE: 5 years’ experience with ERP systems (preferably Microsoft Dynamics 365 or AX) in a similar role including the following:
ERP system design/implementation
SDLC
Business analysis
Systems architecture
Microsoft Power Apps and Power Automate development
Application development and SQL experience advantageous
Relevant experience in the rental industry and machine maintenance advantageous
Knowledge
Microsoft Dynamics 365, Dataverse and Power Apps development
Functional requirements and system specification documentation
Business analysis competencies
Business process re-engineering competencies
Cross-functional business experience (incl. sales, rental and machine servicing / maintenance)
Skills
Communication & interpersonal skills
Good planning and organising
Analytical skills
Problem solving
Demonstrate out-of-the box, innovative thinking
A natural disposition to serving customers
Behavioural Competencies
Goal oriented
Work well under pressure
Confident, self-motivated professional who uses own initiative
Demonstrate energy and drive
Deliver with a high quality orientation
High levels of integrity, ethical standards, morals and values
Willing to do work diligently and honestly and taking full accountability
A team player with a pleasant disposition who enjoys multi-disciplinary interactions and works effectively in a cross-functional team within a matrix structure
Package & Remuneration
Salary: Market related TCTC available/negotiable
Start Date: As soon as possible / Immediate (Negotiable)
Interested?
APPLICATION INSTRUCTIONS
We will ONLY consider applications from suitably experienced candidates that meet the requirements of this vacancy.
Interested applications are requested to submit their updated CVs (in Word.doc format) via email to therecruitmentguy @ outlook .com using Ref # 2120
Attach any relevant documentation that will support & enhance your application
(All) Tertiary and Secondary qualifications
(Any) Relevant Professional Memberships / Partnerships
(Any) Trade, Training and/or In-House certificates etc