Collections Accountant

Sandton, South Africa | Posted on 10/27/2025

We are seeking a motivated and detail-oriented Collections Accountant to join our Finance team. The successful candidate will be responsible for working hand-in-hand with our accounts receivables department, collecting outstanding debts, and maintaining positive customer relationships while ensuring optimal cash flow for the organization.

• Assist accounts receivable department and follow up on overdue customer accounts through phone, email, and written communication
  
• Negotiate payment plans and settlement arrangements with customers to recover outstanding debts
  
• Monitor aging reports, prioritize collection activities, and escalate problematic accounts when necessary
  
• Assess customer creditworthiness, process credit applications, and recommend appropriate credit limits
  
• Reconcile customer accounts, resolve payment discrepancies, and address billing queries promptly
  
• Prepare monthly collection reports, aging analyses, and cash flow forecasts for management
  
• Build and maintain professional customer relationships while enforcing firm collection practices
  
• Collaborate with Sales and other departments to balance customer service with credit risk management
  
• Ensure compliance with company credit policies and relevant debt collection legislation
  
• Identify opportunities to improve collection processes and reduce bad debt exposure
  

Requirements

• Bachelor's degree in Accounting, Finance, or related field
  
• 2-4 years of proven experience in collections, accounts receivable, or credit control
  
• Strong track record of meeting collection targets and reducing outstanding debt
  
• Proficiency in accounting software (Sage, SAP, QuickBooks) and advanced Excel skills
  
• Excellent communication, negotiation, and interpersonal skills
  
• High level of persistence, professionalism, and ability to handle difficult conversations
  
• Strong attention to detail with excellent organizational abilities
  
• Understanding of credit legislation and debt collection best practices
  
• Ability to work independently and manage multiple priorities effectively
  

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