Spare Parts Manager

Parts Manager / Spare Parts Manager

Reference: PTA000137-SM-1

International automotive company dedicated to providing high-quality vehicles and exceptional services to our customers, we are seeking to employ a Parts Manager / Spare Parts Manager. We are committed to innovation, excellence, and customer satisfaction.

Duties & Responsibilities

As a Spare Parts Manager, you will be responsible for overseeing the spare parts department operations to ensure efficient inventory management, excellent customer service, and optimal profitability. Your role will involve managing a team of spare parts staff, maintaining accurate inventory records, sourcing parts, and ensuring timely delivery to customers and service departments.

1. Inventory Management:
   • Monitor and manage spare parts inventory levels to meet customer demand while minimizing excess stock.
   • Implement inventory control measures to prevent stockouts and overstock situations.
   • Conduct regular stock audits and reconcile inventory records.
2. Team Management:
   • Lead and motivate a team of spare parts staff, providing training, coaching, and performance evaluations.
   • Delegate tasks effectively to ensure smooth department operations.
   • Foster a positive work environment that encourages teamwork and collaboration.
3. Customer Service:
   • Ensure high standards of customer service are maintained at all times.
   • Address customer inquiries, issues, and complaints promptly and effectively.
   • Build strong relationships with customers to enhance loyalty and satisfaction.
4. Supplier Management:
   • Identify and establish relationships with reliable spare parts suppliers.
   • Negotiate pricing, terms, and contracts with suppliers to obtain competitive rates.
   • Monitor supplier performance and address any issues or concerns.
5. Sales and Marketing:
   • Develop and implement sales and marketing strategies to promote spare parts sales.
   • Analyze market trends and customer preferences to identify opportunities for growth.
   • Collaborate with the sales team to maximize revenue and profitability.
6. Financial Management:
   • Prepare and manage the spare parts department budget, ensuring expenses are within budgetary constraints.
   • Monitor financial performance metrics and implement cost-saving measures where necessary.
   • Generate reports on sales, inventory, and financial performance for management review.

Qualifications

• Bachelor's degree in Business Administration, Supply Chain Management, or a related field (preferred).
• Proven experience in spare parts management within the automotive industry.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Proficiency in inventory management software and MS Office applications.
• Knowledge of automotive parts and components.
• Ability to multitask and work under pressure in a fast-paced environment.
• Strong analytical and problem-solving skills.

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