Client Experience Manager - Call Center Leadership

A client-focused recruitment company is seeking a Client Relationship Manager to oversee a 5-seat call centre. This role involves managing staff, enhancing the client experience through policy implementation, and ensuring effective communication. The ideal candidate has 5 years of call centre and 3 years of management experience, as well as knowledge in IT and printing processes. Proficiency in both English and Afrikaans is essential. This is an exciting opportunity to lead a team and improve client relations. #J-18808-Ljbffr