Underwriting Controller Faerie Glen

Introduction

Company

One of the largest private Medical Aid companies in SA. They have been established for 20 years and are striving to be #1 in SA.

Purpose

To perform quality control on all admin updates, to stay in touch with operational requirements. The quality controller is also responsible for managing a financial profile. Assistance on an ad-hoc basis may be required to ensure optimal functioning.

Duties & Responsibilities

Responsibilities

• Review, maintenance, and monitoring quality and turnaround.
• Outstanding information review and feedback.
• Monitoring weekly stats per allocated Consultant.
• Correspondence to all stakeholders with a personally yours approach, measuring feedback as per weekly outstanding report and response to stakeholder internal/external.
• Reporting and active involvement in projects.
• Process information, communicate with stakeholders, investigate and correct member profiles.
• Test membership changes by due date. Assist with data clean-up.
• Enhance processes and raise red flags.
• Admin Errors versus output, financial errors, and impact assessment. POPIA breach risk control.
• Admin turnaround, SLA as reported weekly, average will be measured.

Desired Experience & Qualification

• Minimum 4-5 years previous Medical Scheme Industry experience.
• Membership administration experience of 4-5 years.
• Minimum 3-4 years underwriting experience.
• Grade 12.
• Diploma in Business Management or related field.

Package & Remuneration

R Negotiable on Experience.

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