Administration Coordinator Cape Town

Duties & Responsibilities

REQUIREMENTS

• Grade 12, Diploma or Degree in Business Administration advantageous.
• 5 years proven experience in coordinating or related role.
• Strong understanding of financial management, including budgeting and reporting.
• Knowledge of procurement regulations, ethical practices, and industry trends.
• Excellent organizational and time-management abilities.
• Effective communication skills, both written and verbal, and knowledge of industry-specific regulations.

DUTIES

Operations

• Control and manage the Repairs and Maintenance processes and procedures for the branch, including proper filing of all documentation.
• Submit daily Timesheets for the branch.
• Assist Branch Manager with overlooking and controlling of the yard activities.
• Ensure that monthly unit inspections and stock counts are done and submitted to Head Office on time.
• Request quotes from suppliers for maintenance or transport.
• Prepare the purchase requisition for quotes received from suppliers and submit to procurement.
• Facilitate communication between the branch, other departments, and management, ensuring that the information flows smoothly.

Customer Service

• Assist with loading quotes on Syrinx.
• Ensure that the branch provides excellent customer service and keeps customers informed of deliveries, collections, and maintenance schedules.
• Liaise with customers daily to check on service delivery and customer satisfaction.
• Address customer concerns, inquiries, and resolve issues in a timely and professional manner.
• Resolve all customer queries related to invoices and statements, escalating all matters that cannot be resolved.

Stock Control

• Ensure weekly stock counts of the branch stores for materials are done.
• Investigate and report discrepancies.
• Implement inventory management that allows accurate tracking of stock levels.
• Conduct regular physical audits of the stock and compare physical inventory with what's recorded in the system.

Financial Management

• Send invoices to Finance for payment of suppliers after work is completed.
• Manage the debtor’s book and ensure that this does not fall behind; attend to outstanding accounts, escalating all matters that cannot be resolved.
• Analyze financial reports to identify areas of improvement.

Salary: R negotiable dependent on experience. #J-18808-Ljbffr