Inventory Controller - Kruger National Park

The position covers all stock-holding departments, including: Beverage

• Housekeeping (Amenities & Cleaning)
• Galleries & Creative Lab (Retail, Art, Curated Product)
• Kitchen (Food & Cleaning Products)
• Spa (Retail & Professional Products)
• Medication & First Aid Stock
• Stationery (Branded Collateral & Other)
• Operational Equipment (OE) per department

The Inventory Controller is the custodian of inventory accuracy at property level and ensures that all data fed to the Financial Manager and Support Office is complete, accurate, and audit ready.

Duties

Inventory Governance & Daily Controls

Oversee all daily stock movements across all departments. Ensure full SOP compliance at all times. Verify all transactions captured by the Inventory Administrator, including:

• Purchase Orders
• GRNs
• Transfers (Internal & External)
• Wastage /Write Off
• Credit
• Issues / Consumption
• Master Data Updates
• Reject and correct inaccuracies before daily cut‑off.
• Ensure item categorisation (UOM, Cost, VAT rules) aligns with Group standards.

Sales vs Consumption Reconciliation (High-risk Areas)

Reconcile POS sales vs inventory depletion for:

• Bar (Minibar, Game Drive & Sales)
• Gallery & Creative Lab Retail
• Spa Retail

Validate recipe-linked items for correct depletion (cocktails, pouring). Investigate all consumption discrepancies same‑day. Enforce no replenishment without reconciliation per SOP.

Transfers, Issues, Wastage & Credit Management

Verify all transfers include:

• Correct documentation
  • Signatures
  • Matched values

Ensure all departmental issues are supported by usage sheets. Validate all wastage entries and ensure proper authorisation. Confirm supplier credits are correctly raised and reconciled.

Purchase Order Controls & Budget Alignment

Validate purchasing requests against: Department budgets, Approved PAR levels, Min/Max or ROP settings.

Confirm all POs use correct item codes, UOM, supplier, price, and delivery details. Notify Group Inventory Manager of unusual changes or irregularities.

Receiving, Storage & Storeroom Integrity (via Storeman)

Oversight of:

• GRN accuracy and 3-way matching (PO to Delivery Note to Invoice)
• FIFO rotation & expiry control
• Chemical segregation & OE protection
• Storeroom access control & key registers
• Weekly storeroom housekeeping & safety audits

Note: The Storeman executes physical tasks; the Inventory Controller verifies compliance.

Cycle Counts & Full Stock Counts

Lead mid-month and month-end counts. Ensure blind counts for high-risk items (Beverage, Food, Gallery Retail & Housekeeping Amenities & Cleaning). Investigate variances using movement logs, POS data, GRNs, and usage patterns. Ensure all variances are fully explained and approved.

Month-End Process & Reporting

Manage Month End Process for all inventory locations in cooperation with all HOD’s. Compile month-end reporting pack including:

• Opening & closing balances
• Purchases
• Issues & transfers
• Wastage
• Sales vs consumption summaries
• Variance reports
• Count sheets

Compile an Inventory Workbook. Obtain final sign-off from Finance & the Group Inventory Manager.

Master Data, Pricing & System Integrity

Maintain accurate item master data in MyStock / MyInventory / Sage Inventory. Submit item creation/change requests via approved workflow. Ensure selling prices comply with margin policy.

Risk, Compliance & Audit Controls

Maintain separation of duties across request to capture to approval to issue. Keep complete digital document trails (POs, GRNs, Issues, Transfers, Credits). Enforce physical controls: locked cages, CCTV coverage, key registers. Support internal and external audits with accurate records.

Requirements

• Grade 12
• A formal qualification
• At least 2-4 years’ experience in hospitality inventory or multi‑department stock management
• Strong analytical and numerical ability
• Experience with MyStock / MyInventory / POS systems (TallOrder or similar)
• Ability to supervise and direct Storeman & Administrator functions
• Strong understanding of hospitality operations (F&B, Housekeeping, Spa, Retail and OE’s)
• High accuracy and disciplined follow-through
• Ability to collaborate with HODs, Finance, Procurement & Group Inventory Management

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