ITSM Process Architect - ServiceNow Expert (JHB)
Datafin • Johannesburg, Gauteng, ZA
30+ days ago
Job description
A leading tech-driven hospitality group seeks a Process Architect in Johannesburg to optimize business operations. The ideal candidate will design processes enhancing efficiency and customer satisfaction. Requirements include a Bachelor's degree in Computer Science, ITIL 4 Foundation, and ServiceNow CSA certification. The role involves leading design meetings, communicating solutions, and training stakeholders to ensure process effectiveness. This position is vital for operational excellence in a rapidly evolving digital environment. #J-18808-Ljbffr