Sanlam Financial Adviser George

What will you do?

The purpose of the role is to provide new and existing clients with professional and relevant financial advice, planning and products (sales) that are suited to their needs and requirements. You will undertake the procurement of sustainable business of high quality in accordance with the business targets set, and maintain and service these clients as part of a long‑term relationship that builds loyalty to the brand and generates ongoing advice and sales. All activities will be conducted in a compliant and ethical manner to support the growth and sustainability of the Sanlam Group business and brand.

What will make you successful in this role?

• Assist in growing the Sanlam Adviser Business.
• Be committed to the marketing plans and targets set for growing and developing the business.
• Apply knowledge and understanding of market segmentation and customer profiles to support sales and growth within the defined market.

Undertake Relevant Behaviours To Attain Targets Relating To

• Revenue generation (single and recurring premiums).
• Activity quotas.
• Promote the Sanlam brand.
• Treat customers fairly in all client engagements.
• Role alignment with personal career aspirations.
• Networking, prospecting, and lead generation.
• Face‑to‑face interactions to create business opportunities.
• Prospecting new clients through creative opportunities such as business/social networks, associations or ad‑hoc presentations.
• Transform trusted relationships into business relationships.
• Strengthen existing relationships by expanding current services.
• Leverage existing sources to establish opportunities across Sanlam businesses.
• Personalised client value propositions.
• Marketing on social media.
• Undertake selected client‑focused activities to generate leads and informal prospecting opportunities.
• Mining the existing client base to identify marketing gaps and sales opportunities within the middle‑high and affluent market.
• Structuring and implementing focused campaigns with new or existing clients in the defined market.
• Request active and ongoing leads and referrals from others.
• Monitor and respond to client activities such as maturities, cancellations or surrenders.
• Client consultations and sales.
• Ensure all client interactions are compliant in terms of disclosures and advice given.
• Undertake comprehensive fact‑finding with each client to lift needs and priorities; document these findings.
• Conduct a financial needs analysis using relevant e‑tools, instruments or systems to ascertain the client’s full financial situation; or utilise the services of a Para‑Planner for this.
• Provide sound personal financial planning advice.
• Apply financial knowledge in putting together a plan that meets the client’s needs for a balanced portfolio.
• Present financial solutions in a professional and competent manner aligned to Treating Customers Fairly.
• Use relevant processes and system tools to capture analysis information and update records accordingly.
• Review client’s portfolio annually by undertaking the above steps.
• Ensure all client interactions are ethical, courteous and professional.
• Follow‑up or refer all existing business queries to be resolved time‑wise through support.
• Strive for excellent, value‑added service to clients so they do not seek competitor products or services.
• Undertake continuous learning in terms of knowledge, skills and market/industry issues to serve clients within the defined market.
• Initiate long‑term client relationships and maintain a relational focus.
• Monitor, update and report (weekly/monthly).

Document And Present The Following Activities

• Number and profile of contacts, appointments, consultations.
• Issued business and revenue against targets.
• Update client details on records.
• Appropriate workflow and activity monitor system entries.

Qualification And Experience

• Grade 12.
• Financial Advisory and Intermediary Services Act (FAIS) "Fit and Proper" requirements and regulatory examination successfully completed if registered with the Financial Sector Conduct Authority (FSCA) for more than 24 months.

Knowledge And Skills

• Financial advice and support.
• Production target achievement and budgeting.
• Compliance and risk management.
• Client relationship management.
• Financial planning and recommendations.

Personal Attributes

• Communicates effectively - contributing independently.
• Tech savvy - contributing independently.
• Action orientated - contributing independently.
• Interpersonal savvy - contributing independently.
• Persuades - contributing independently.

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